点评:River was nice and all. But my review is for the Park Ranger. These people have no respect for the visitors, they use excessive force to visitor, they rude and was not treating visitors with dignity and respect, very poor customer service. My family and 4 other family arrived at about 3pm or 4pm. Park was full and the kiosk worker open the gate blocker and so I enter, as I exit my car and wanting to pay to the kiosk worker, but next thing I know 2 park ranger came and confront me rudely with yelling: "You!! I saw you enter the gate while it's close, turn around and get out!!" then I said that the worker opened it that way my Minivan was able to fit in entering pass that gate. Then they still raise their voice (yelling) at me to get out. This doesn't bother me at all but my wife was so scared. But oh man!! these park ranger was rude to visitors. They need some customer service adjustment big time. I hope the Park Ranger's manager see this message and do something with them.
翻译:River 的一切都很好。但我的批评是针对公园管理员的。这些人对游客毫无尊重,对游客使用暴力,态度粗鲁,没有尊严和尊重,客户服务非常差。我和另外四个家人大约在下午 3 点或 4 点到达。公园挤满了人,售货亭的工作人员打开了门挡,我进去了。我下车想付钱给售货亭工作人员,结果接下来就有两个公园管理员冲过来,粗鲁地对着我吼道:“你!!我看到你进门的时候门已经关上了,掉头出去!!”然后我说工作人员打开门的时候我的小型货车正好可以进去。然后他们仍然大声(吼叫)让我出去。这对我来说一点也不困扰,但我的妻子吓坏了。但是,天哪!!这些公园管理员对游客太粗鲁了。他们的客户服务需要彻底改进。我希望公园管理员的经理看到这条信息,并采取措施。