点评:This used to be our favorite winery in the area. Unfortunately the service and wine left much to be desired. One member of our party liked a specific wine and had hoped to purchase a case or at least multiple bottles. When she asked about a case discount she was told there was no longer a discount unless she became a member. So she politely purchased a couple bottles and we went to leave. As we were leaving we heard a member of staff making fun of her question and also my statement that there used to be a discount, because I got one the last time I purchased a case.
This member of staff was a young woman wearing red/white gingham print. It looked to be a one piece outfit. She was standing with the young man who was checking us out. Possibly there to assist him. This male coworker she was speaking with looked to be uncomfortable and I do not think he was being malicious. I almost asked for her name upon leaving, but instead left because I assumed her attitude could turn confrontational.
I also did not buy any wine this trip. I found it to be much sweeter and with little body compared to years I’ve purchased prior. I hope to give the winery one more try. But I will not return if we have another poor service experience like this one.
翻译:这曾经是我们在该地区最喜欢的酒庄。不幸的是,服务和酒还有很多不足之处。我们一行中的一位成员喜欢某种特定的葡萄酒,并希望购买一箱或至少多瓶。当她询问整箱折扣时,她被告知除非她成为会员,否则不再有折扣。所以她礼貌地买了几瓶,我们就离开了。当我们离开时,我们听到一名工作人员取笑她的问题,还听到我说以前有折扣,因为我上次购买箱子时得到了一个折扣。
这名工作人员是一位穿着红/白格子图案的年轻女子。它看起来像是一件连体衣。她和那个正在检查我们的年轻人站在一起。可能是来帮助他的。与她交谈的这位男同事看起来很不舒服,我不认为他有恶意。离开时我几乎要问她的名字,但最终还是离开了,因为我认为她的态度可能会变得对抗。
这次旅行我也没有买任何酒。我发现与我之前购买的几年相比,它更甜,而且味道更淡。我希望能再给酒庄一次尝试。但如果我们再有像这样的糟糕服务体验,我就不会再来了。