点评:We visited Clip & Climb on Friday and, as it happened, our daughter Skye (age 5) was the only climber during our session.
Reece was absolutely brilliant with her – patient, kind, and full of encouragement. Skye set her sights on reaching the top of your tallest wall. Reece initially mirrored her climb on the opposite wall to spur her on, but quickly noticed that fatigue was setting in. He kindly set up a belay rope so she could rest mid-way without having to come down, which gave her just the boost she needed to make it to the top with his help.
Even better, the confidence she gained meant that on her next attempt, she completed the entire wall on her own – no assistance needed.
It felt incredibly lucky to have a one-to-one session, and the individual attention made a huge difference to her confidence. Reece went above and beyond, and we’re so grateful to him for making her experience so positive.
Thank you for having such a fantastic member of staff on your team.
翻译:我们周五去了 Clip & Climb 攀岩馆,碰巧的是,我们的女儿 Skye(5 岁)是我们攀岩过程中唯一的攀岩者。
Reece 对 Skye 非常热情——耐心、友善,并且总是鼓励她。Skye 的目标是爬到最高的岩壁顶端。Reece 起初在另一面岩壁上模仿 Skye 的攀爬动作,鼓励她继续攀爬,但很快发现 Skye 开始感到疲惫。Reece 好心地为 Skye 架设了一条保护绳,让她可以在中途休息,而不用下来,这给了 Skye 足够的动力,最终在他的帮助下成功登顶。
更棒的是,Skye 的自信也随之增强,在下一次尝试中,她独自完成了整面岩壁的攀爬,无需任何帮助。
能够参加一对一的课程,感觉非常幸运,这种个性化的关注极大地增强了她的自信心。Reece 付出了超出预期的努力,我们非常感谢他为 Skye 带来了如此积极的体验。
感谢你们团队拥有如此优秀的员工。