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Reprehensible Rangers!!!
阿瓜卡连特印第安人遗址的点评
点评：This rating and review is merely about the customer service aspect of the rangers at both the entry checkpoint and trade post shopping center of this hiking and natural area. For a place I had grown up visiting many times to enjoy hikes and hadn’t been to in at least 15 years, I am so disappointed with the obligation of reporting the terrible experience of the rangers today.
My friend and I used an Uber to access the trailhead which seemed like a normal thing to do for 2023 and sights globally have made accommodations for ride share programs. At the entry checkpoint where guests pay $12 per adult, the ranger was rude to our Uber driver and pre-accused him of “going to not pay and stay in the park after dropping us off” which was not true and he was a working his job as a driver and already getting other calls.
When it was time to get picked up after we finished hiking, my friend and I noticed on the Uber app that our vehicle was stuck at the entry and not being allowed up to the checkpoint. The driver contacted us that the rangers were not going to allow her to come get us because she did not have an “Uber sign” on her vehicle even though we were told there wouldn’t be a problem getting Uber from entry point to the trailhead when it was time to leave. The driver communicated with us on the app that she was offering to loan out her actual driver license which the ranger stupidly rejected and did not want to accept as validity for picking up patrons of the hiking trails. I went into the shopping trade post and asked a ranger up there if they could phone down to the ones at the entry point to say we were waiting and the Uber driver should be allowed to pass. The ranger immediately responds to me “that’s a sore subject around here, we don’t like Uber and we won’t help you with that” alleging that too many drivers have snuck in without paying. Needless to say we were upset about his behavior as well as the ranger at the entry that was not allowing up our driver. The driver took it upon herself to get a managers phone number and explain herself which finally helped and the driver was able to get us.
I am upset to have to provide this review but it is imperative that visitors of this beautiful park and trails must know.
My friend and I used an Uber to access the trailhead which seemed like a normal thing to do for 2023 and sights globally have made accommodations for ride share programs. At the entry checkpoint where guests pay $12 per adult, the ranger was rude to our Uber driver and pre-accused him of “going to not pay and stay in the park after dropping us off” which was not true and he was a working his job as a driver and already getting other calls.
When it was time to get picked up after we finished hiking, my friend and I noticed on the Uber app that our vehicle was stuck at the entry and not being allowed up to the checkpoint. The driver contacted us that the rangers were not going to allow her to come get us because she did not have an “Uber sign” on her vehicle even though we were told there wouldn’t be a problem getting Uber from entry point to the trailhead when it was time to leave. The driver communicated with us on the app that she was offering to loan out her actual driver license which the ranger stupidly rejected and did not want to accept as validity for picking up patrons of the hiking trails. I went into the shopping trade post and asked a ranger up there if they could phone down to the ones at the entry point to say we were waiting and the Uber driver should be allowed to pass. The ranger immediately responds to me “that’s a sore subject around here, we don’t like Uber and we won’t help you with that” alleging that too many drivers have snuck in without paying. Needless to say we were upset about his behavior as well as the ranger at the entry that was not allowing up our driver. The driver took it upon herself to get a managers phone number and explain herself which finally helped and the driver was able to get us.
I am upset to have to provide this review but it is imperative that visitors of this beautiful park and trails must know.
翻译：此评级和评论仅涉及该徒步旅行和自然区域的入口检查站和贸易站购物中心的护林员的客户服务方面。对于一个我从小到大曾多次前往享受徒步旅行的地方，但我已经至少 15 年没有去过了，我对今天有义务报告护林员的可怕经历感到非常失望。
我和我的朋友使用 Uber 前往步道起点，这对于 2023 年来说似乎是一件很正常的事情，全球各地的景点都为拼车项目提供了住宿。在入口检查站，游客为每位成人支付 12 美元，护林员对我们的 Uber 司机很粗鲁，并预先指责他“让我们下车后不付钱并留在公园里”，这是不正确的，他是一名工作人员作为一名司机，已经接到了其他电话。
当我们徒步结束后需要接车时，我和我的朋友在优步应用程序上注意到我们的车辆被困在入口处，不被允许到达检查站。司机联系我们，说护林员不会允许她来接我们，因为她的车上没有“Uber 标志”，尽管我们被告知从入口点到步道起点不会有任何问题当该离开的时候。司机在应用程序上与我们沟通，她愿意借出她的实际驾驶执照，但护林员愚蠢地拒绝了，并且不想接受其作为接送远足小径顾客的有效性。我走进购物贸易站，询问那里的护林员是否可以打电话给入口处的人员，告诉他们我们正在等待，应该允许优步司机通过。护林员立即回复我“这是这里的一个令人痛心的话题，我们不喜欢 Uber，我们不会帮助你”，声称有太多司机不付钱就偷偷溜进来。不用说，我们对他的行为以及入口处的护林员不允许我们的司机感到不安。司机主动联系了经理的电话号码并解释了自己的情况，这最终有所帮助，司机终于找到了我们。
我很高兴必须提供这篇评论，但这个美丽的公园和步道的游客必须知道。
我和我的朋友使用 Uber 前往步道起点，这对于 2023 年来说似乎是一件很正常的事情，全球各地的景点都为拼车项目提供了住宿。在入口检查站，游客为每位成人支付 12 美元，护林员对我们的 Uber 司机很粗鲁，并预先指责他“让我们下车后不付钱并留在公园里”，这是不正确的，他是一名工作人员作为一名司机，已经接到了其他电话。
当我们徒步结束后需要接车时，我和我的朋友在优步应用程序上注意到我们的车辆被困在入口处，不被允许到达检查站。司机联系我们，说护林员不会允许她来接我们，因为她的车上没有“Uber 标志”，尽管我们被告知从入口点到步道起点不会有任何问题当该离开的时候。司机在应用程序上与我们沟通，她愿意借出她的实际驾驶执照，但护林员愚蠢地拒绝了，并且不想接受其作为接送远足小径顾客的有效性。我走进购物贸易站，询问那里的护林员是否可以打电话给入口处的人员，告诉他们我们正在等待，应该允许优步司机通过。护林员立即回复我“这是这里的一个令人痛心的话题，我们不喜欢 Uber，我们不会帮助你”，声称有太多司机不付钱就偷偷溜进来。不用说，我们对他的行为以及入口处的护林员不允许我们的司机感到不安。司机主动联系了经理的电话号码并解释了自己的情况，这最终有所帮助，司机终于找到了我们。
我很高兴必须提供这篇评论，但这个美丽的公园和步道的游客必须知道。
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