点评:SCAM. Booked and paid for 3.5 hours off road 7 days prior to event, paid €325 for this (have seen cheaper prices elsewhere but thought the off road option was worth paying extra) they called 1 day before to say this tour wasn’t available due to a ‘technical issue’ (which is a lie, I saw the correspondence with the actual tour provider, this excursion company misbooked). When they called they said they can do 3 hours off road, 1 hour on road. I thought, close enough, I’ll accept this. I even repeated it back in these exact words on the phone in case they were misstating, and they confirmed. Arrive to the tour, only received 1 hour off road. No remedy offered after I contacted afterwards, and they are now saying that I misunderstood and that only 1 hour off road was offered on the phone - complete lies. Book with another vendor, prices are better at First Excursions Tenerife or go direct to King Buggy! Avoid being misled by this website like I was and avoid overpaying. They do NOT offer 3.5 hours off road as their website states.
翻译:骗局!活动开始前7天预订并支付了3.5小时越野行程,最终支付了325欧元(我见过其他地方更便宜的价格,但觉得越野行程值得额外付费)。他们提前1天打电话说由于“技术问题”无法安排行程(这纯属谎言,我看到了与实际旅行社的沟通,是这家旅行社订错了)。他们打电话时说可以安排3小时越野行程和1小时公路行程。我觉得差不多了,就接受这个说法。我甚至在电话里一字不差地复述了一遍,以防他们说错了,他们也确认了。到达行程后,只安排了1小时越野行程。事后我联系他们,他们没有提供任何补救措施,现在却说我误解了,电话里只提供了1小时越野行程——完全是谎言。建议通过其他供应商预订,First Excursions Tenerife的价格更优惠,或者直接联系King Buggy!不要像我一样被这个网站误导,避免多付钱。他们并不像其网站所述那样提供 3.5 小时越野服务。