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sarahe832
Nice shop, staff not so helpful.
Windermere Information的点评
点评：A nice enough selection of things & leaflets, but unfortunately the shop wasn’t open for all of the hours advertised.
The service we received today was also disappointing. The lady serving seemed to become frustrated when communicating with people who had limited English, and unfortunately resorted to simply speaking louder & louder rather than trying alternative ways to communicate. Given the number of translation apps and other tools available these days, this felt unnecessary and rather uncomfortable to witness.
She was also quite dismissive when we asked about accessing the Orrest Head paths, giving very little useful information about where the different routes were. For reference, the entrance is almost opposite the Tourist Information Centre, although it isn’t immediately obvious.
Overall, the shop itself is perfectly pleasant, but the experience could have been considerably more welcoming and helpful.
The service we received today was also disappointing. The lady serving seemed to become frustrated when communicating with people who had limited English, and unfortunately resorted to simply speaking louder & louder rather than trying alternative ways to communicate. Given the number of translation apps and other tools available these days, this felt unnecessary and rather uncomfortable to witness.
She was also quite dismissive when we asked about accessing the Orrest Head paths, giving very little useful information about where the different routes were. For reference, the entrance is almost opposite the Tourist Information Centre, although it isn’t immediately obvious.
Overall, the shop itself is perfectly pleasant, but the experience could have been considerably more welcoming and helpful.
翻译：虽然店内有不少不错的物品和宣传册可供挑选，但遗憾的是，商店的营业时间并不像宣传的那样全程开放。
今天我们所享受到的服务也令人失望。当与英语水平有限的顾客交流时，那位售货员似乎显得有些不耐烦，结果只是不断提高音量，而没有尝试其他沟通方式。如今有那么多翻译应用及其他工具可用啊。觉得这种做法没必要，看着也挺让人不舒服的。
当我们询问如何前往奥雷斯特山的小径时，她的态度相当冷漠，几乎没提供什么有用的信息来说明各条路线的具体位置。仅供参考：入口几乎就在旅游信息中心的对面，不过并不容易立刻被发现。
总的来说，这家店本身挺不错的，但整个服务体验本可以更加热情和贴心才对。
今天我们所享受到的服务也令人失望。当与英语水平有限的顾客交流时，那位售货员似乎显得有些不耐烦，结果只是不断提高音量，而没有尝试其他沟通方式。如今有那么多翻译应用及其他工具可用啊。觉得这种做法没必要，看着也挺让人不舒服的。
当我们询问如何前往奥雷斯特山的小径时，她的态度相当冷漠，几乎没提供什么有用的信息来说明各条路线的具体位置。仅供参考：入口几乎就在旅游信息中心的对面，不过并不容易立刻被发现。
总的来说，这家店本身挺不错的，但整个服务体验本可以更加热情和贴心才对。
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