Do NOT go here, don't value customer- RUDE
Von Thun's Country Farm Market的点评
点评:Never going back. First of all, it was a ton of work to find any good strawberries in the field (and its supposed to be peak picking time). I could look past that though..
There were a ton of activities for the kids to do on the premises. A sand pit, a little train etc- nothing crazy but kids would enjoy. We were the ONLY people there at 4:15 on a TUESDAY (the strawberry fields close at 5:00) and they would not let my 5 year old play with the activities! As soon as she got in the pit a woman immediately informed me the fun section was "closed". Since we were the ONLY ones there, I asked for 5 min of play time and they said no! Spoke to two different women and got the same response. "Rules are rules". Where did it say that was a rule?? I had even called in advance because I was driving from far away, and no one informed me that it was ONLY fields, greenhouse and store aka things that cost money and kids don't care about. I also asked if the porta potties were still open and they said "some should be".
How reassuring.
It was so rude and uncalled for. I just spent close to $40 for subpar strawberries, it was close to closing time and they wouldn't let her play for even a few minutes. You should want to make your customers feel valued. They did the exact opposite. This was the second and LAST time I will be visiting the farm. Definitely left a bad taste in my mouth.
Thanks for ruining our time.
翻译:再也不去了。首先,在草莓园里找到好吃的草莓可费劲了(而且现在应该是采摘草莓的最佳时节)。不过我可以忽略这一点。
园里有很多给孩子们玩的活动。沙坑、小火车等等——虽然没什么特别的,但孩子们肯定喜欢。星期二下午4点15分(草莓园5点关门),只有我们在那里,他们却不让我5岁的孩子玩!她一进坑,一个女人就立刻告诉我,游乐区“关闭”了。因为只有我们在那里,我要求玩5分钟,结果他们拒绝了!我问了两个不同的女人,得到的回答都一样。“规矩就是规矩”。哪里说这是规矩了?我甚至提前打了电话,因为我开车从很远的地方过来,但没人告诉我,那里只有草莓园、温室和商店,也就是那些需要花钱,孩子们才不在乎的东西。我还问了移动厕所还开着吗,他们说“有些应该开着”。
真让人放心。
这太粗鲁无礼了,简直不要太过分。我刚花了将近40美元买了些不合格的草莓,快到关门时间了,他们竟然不让她玩一会儿。你应该让你的顾客感到被重视。他们却恰恰相反。这是我第二次也是最后一次来这个农场了。这绝对让我很不舒服。
谢谢你们毁了我们的好心情。