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Rude, unprofessional, not a place to learn Kite!
Bigdayz Kitesports的点评
点评：Im a beginner, I wanted to learn kite surf, I paid for 4 h training, 1 was theory, 1 with kite and boat and the rest should had been kite and board but it did not happen.
: the owner and the second in command don’t really care about their customers. I was left alone to set up the kite when I had no idea. I lost 30 min of my paid class each time to set up things,with little help this could had been much smoother.
Being polite should be the basic but they were very rude and unhappy all the time.
One class was cancelled for a sense of wind but no one called me, I did 25 min ride on a scooter to get there and they just say “sorry we don’t do it today “ why haven’t they called ? They made me fill in all the forms and info including my number but no one really cared of my coming down and cancelling other plans in favor of kite.
I must say the 2 young guys I was doing theory class and first class were very nice and helpful but their boss, the man from austria was a disaster. Even when I was sleeping b difficulties operating the kite he was just shouting and not helping at all.
Melanie was very helpful and nice. If it was not for her I would had cancelled the rest of the classes. To be honest I would pay her directly to kite together and learn from her, without all the useless school.
I’ll do kite again but just not here !!
Lean customer service !
: the owner and the second in command don’t really care about their customers. I was left alone to set up the kite when I had no idea. I lost 30 min of my paid class each time to set up things,with little help this could had been much smoother.
Being polite should be the basic but they were very rude and unhappy all the time.
One class was cancelled for a sense of wind but no one called me, I did 25 min ride on a scooter to get there and they just say “sorry we don’t do it today “ why haven’t they called ? They made me fill in all the forms and info including my number but no one really cared of my coming down and cancelling other plans in favor of kite.
I must say the 2 young guys I was doing theory class and first class were very nice and helpful but their boss, the man from austria was a disaster. Even when I was sleeping b difficulties operating the kite he was just shouting and not helping at all.
Melanie was very helpful and nice. If it was not for her I would had cancelled the rest of the classes. To be honest I would pay her directly to kite together and learn from her, without all the useless school.
I’ll do kite again but just not here !!
Lean customer service !
翻译：我是初学者，我想学习风筝冲浪，我支付了 4 小时的培训费用，1 小时是理论，1 小时是风筝和船，其余的应该是风筝和滑板，但没有发生。
: 老板和二把手并不真正关心他们的顾客。在我毫无头绪的情况下，留下我一个人去放风筝。我每次都浪费了 30 分钟的付费课程来设置东西，如果没有什么帮助，这本来可以更顺利。
礼貌应该是最基本的，但他们一直都很粗鲁和不开心。
一节课因为风的感觉被取消了，但没有人给我打电话，我骑了 25 分钟的踏板车到达那里，他们只是说“抱歉，我们今天不这样做”，他们为什么不打电话？他们让我填写所有表格和信息，包括我的电话号码，但没有人真正关心我的下场和取消其他计划以支持风筝。
我必须说我正在上理论课和头等舱的两个年轻人非常友善和乐于助人，但他们的老板，来自奥地利的人是一场灾难。即使我在睡觉时也很难操作风筝，他只是大喊大叫，根本没有帮助。
梅兰妮非常乐于助人而且很好。如果不是她，我会取消剩下的课程。老实说，我会直接付钱让她一起风筝并向她学习，而没有所有无用的学校。
我会再次放风筝，但不会在这里！！
精益客户服务！
: 老板和二把手并不真正关心他们的顾客。在我毫无头绪的情况下，留下我一个人去放风筝。我每次都浪费了 30 分钟的付费课程来设置东西，如果没有什么帮助，这本来可以更顺利。
礼貌应该是最基本的，但他们一直都很粗鲁和不开心。
一节课因为风的感觉被取消了，但没有人给我打电话，我骑了 25 分钟的踏板车到达那里，他们只是说“抱歉，我们今天不这样做”，他们为什么不打电话？他们让我填写所有表格和信息，包括我的电话号码，但没有人真正关心我的下场和取消其他计划以支持风筝。
我必须说我正在上理论课和头等舱的两个年轻人非常友善和乐于助人，但他们的老板，来自奥地利的人是一场灾难。即使我在睡觉时也很难操作风筝，他只是大喊大叫，根本没有帮助。
梅兰妮非常乐于助人而且很好。如果不是她，我会取消剩下的课程。老实说，我会直接付钱让她一起风筝并向她学习，而没有所有无用的学校。
我会再次放风筝，但不会在这里！！
精益客户服务！
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