点评:Do NOT use FT Port Everglades Crusie Parking… Cruiseparking.com should take them off there site. Giving a 2 because we were brought to the Royal Caribbean cruise port in a timely manor. Pick up was a complete Sh$t show! We called 4 times and were told the driver would be there in 10-15 minutes each call. The dispatcher was rude and dishonest. One hour and 5 minutes later a driver showed up who was NOT the driver who had just called me and said it would be about 15 more minutes. The parking lot is 2.5 miles from the port. We literally could have walked to our car. Honestly is always the best policy. Every time we called he was ruder and just lied again. How about say- sorry we are down some drivers it may be awhile. But no, rude and lies will get you this review. John the driver who eventually showed up said he was coming from Miami. He was very kind and apologetic and stated he would talk to the owner about the dispatcher. Do better FT Port Everglades Cruise Parking!!!
翻译:千万不要使用FT Port Everglades Cruise Parking……Cruiseparking.com应该把他们从网站上移除。之所以给两星,是因为他们确实及时把我们送到了皇家加勒比邮轮码头。接客过程简直一团糟!我们打了四次电话,每次都被告知司机会在10-15分钟内到达。调度员态度恶劣,而且不诚实。一个小时零五分钟后,终于来了一位司机,但根本不是之前打电话告诉我再等15分钟的那位。停车场离码头有2.5英里远,我们完全可以走过去。诚实永远是最好的策略。每次打电话,他都更加粗鲁,而且一直在撒谎。为什么不直接说“抱歉,我们有些司机人手不足,可能需要一些时间”呢?但他们没有,粗鲁和谎言只会招来这样的差评。最后来的司机约翰说他从迈阿密过来。他非常友善,也表示歉意,并说他会和老板谈谈调度员的问题。FT Port Everglades Cruise Parking,你们应该改进!!!