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Patricia G
Unacceptable Treatment
Funtime Charters的点评
点评：I'm deeply disappointed by the treatment my family received from Funtime Anguilla at the Anguilla terminal.
My daughter, who is autistic, was having a sensory-related meltdown while we were trying to buy ferry tickets. Instead of showing understanding or patience, the staff refused to sell us the tickets and denied us access to the service altogether, simply because of her behavior at that moment.
This was not only hurtful-it was discriminatory.
Children with autism may respond to overwhelming environments with meltdowns.
That doesn't make them any less deserving of compassion or access to public transportation.
Being turned away like this was humiliating, upsetting, and entirely unacceptable. I hope this company trains their staff on how to appropriately interact with families of neurodivergent individuals and upholds basic principles of inclusion and decency going forward.
My daughter, who is autistic, was having a sensory-related meltdown while we were trying to buy ferry tickets. Instead of showing understanding or patience, the staff refused to sell us the tickets and denied us access to the service altogether, simply because of her behavior at that moment.
This was not only hurtful-it was discriminatory.
Children with autism may respond to overwhelming environments with meltdowns.
That doesn't make them any less deserving of compassion or access to public transportation.
Being turned away like this was humiliating, upsetting, and entirely unacceptable. I hope this company trains their staff on how to appropriately interact with families of neurodivergent individuals and upholds basic principles of inclusion and decency going forward.
翻译：我对我家人在安圭拉码头的Funtime Anguilla所遭受的待遇深感失望。
我女儿患有自闭症，我们当时想买渡轮票，结果她感觉失控了。工作人员非但没有理解或耐心，反而拒绝卖票，甚至完全拒绝我们享受这项服务，仅仅因为她当时的行为。
这不仅令人伤心，更是歧视。
自闭症儿童在面对压力很大的环境时，可能会出现情绪失控。
但这并不意味着他们不值得同情或不值得乘坐公共交通。
像这样被拒之门外，令人感到羞辱、沮丧，完全无法接受。我希望这家公司能够培训员工，让他们学会如何与神经多样性人士的家人进行恰当的互动，并在未来秉持包容和礼貌的基本原则。
我女儿患有自闭症，我们当时想买渡轮票，结果她感觉失控了。工作人员非但没有理解或耐心，反而拒绝卖票，甚至完全拒绝我们享受这项服务，仅仅因为她当时的行为。
这不仅令人伤心，更是歧视。
自闭症儿童在面对压力很大的环境时，可能会出现情绪失控。
但这并不意味着他们不值得同情或不值得乘坐公共交通。
像这样被拒之门外，令人感到羞辱、沮丧，完全无法接受。我希望这家公司能够培训员工，让他们学会如何与神经多样性人士的家人进行恰当的互动，并在未来秉持包容和礼貌的基本原则。
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