点评:Booked with these guys months ago and built an entire vacation flying into St. John's, getting a rental car and flying home at the end of our trip from PEI. Our reservation was cancelled on the ferry because the new ferry wasn't ready yet and they had to say goodbye to the ferry that used to service the port because they were leasing it and the owner had already leased it to someone else. So we were rebooked on a different ferry 10 hours away. So on the day we were supposed to go on the ferry we would have lose the entire day waking up at 4am to drive to the other side of Newfoundland to make that ferry. In order to salvage the vacation, I had to book a flight from St. John's to Halifax at $585 (for 2 of us) and I had to book a new rental car for $1700 there and a hotel room in Halifax $300 all at the last minute. And, we will now miss Cape Breton Island and everything we planned there for those 2 days. This company needed to have a backup ferry in place in case something like this goes wrong. Not only have hundreds of people had their vacations screwed up, but think about all the regular commerce that comes in on 18 wheelers that haven't been able to make the trip either. This was a major faux pas.
翻译:几个月前就和这些人订了票,计划了整个假期,先飞往圣约翰,然后租车,在从爱德华王子岛旅行结束后飞回家。由于新渡轮尚未准备好,我们取消了渡轮预订,他们不得不告别以前为港口服务的渡轮,因为他们在租赁,而船主已经租给了别人。所以我们重新预订了 10 小时车程外的另一艘渡轮。所以在我们原本应该乘坐渡轮的那天,我们得浪费一整天时间,早上 4 点起床,开车到纽芬兰的另一边赶上那趟渡轮。为了挽救假期,我不得不以 585 美元的价格(我们两个人)预订从圣约翰飞往哈利法克斯的航班,并在最后一刻以 1700 美元的价格在那里预订一辆新租车,以 300 美元的价格在哈利法克斯预订一间酒店房间。现在,我们会怀念布雷顿角岛和我们在那里计划的那两天的一切。该公司需要准备一艘备用渡轮,以防万一。不仅数百人的假期被打乱,而且想想所有乘坐 18 轮大卡车的常规贸易也未能成行。这真是一个重大失误。