Employee profiling teenagers (looked to be because of their race)
Layton Aquarium & Wildlife Encounters的点评
点评:Unfortunately after our most recent visit I had to update this review to 1 star, which is generous. I witnessed one employee pick out 2 teenagers and harass them the entire time they were there. Her excuses was that they were harassing animals. They were 2 teenage boys and were a little loud as teenagers are. She claimed that they were running all over the aquarium, which none us witnessed the entire night. What I did witness was her follow them around for almost 2 hours. Including standing 3 feet away while one of them washed their hands. I also watched 2 teenage boys make a joke about catching a fish, their hands were never in the water. Then her yelling at them for trying to catch the fish.
I witnessed her stand and stare at them by the parakeets while they sat on a bench and kids ran between them multiple times, another kids pounded on the kinkajou cage and she said nothing.
This truly seemed to be profiling, she even made the comment that she can kick anyone out. I am very sad to see this in a place that our family has frequented for years.
They had 2 very nice employees that were trying very hard to make the guest feel welcome. There was a male employee wiring in the area by the pigs who probably should have been in charge from what I saw.
There was also a female employee who seemed to be the only other one that was having a positive contribution to the guests.
翻译:不幸的是,在我们最近一次造访之后,我不得不将这篇评论更新为一星,这已经很慷慨了。我亲眼目睹一名员工挑出两个青少年,并在他们逗留期间一直骚扰他们。她的借口是他们骚扰动物。那是两个十几岁的男孩,像青少年一样吵闹。她声称他们在水族馆里跑来跑去,但我们整个晚上都没有看到。我确实看到她跟着他们跑了将近两个小时。其中包括站在3英尺外,看着其中一个人在洗手。我还看到两个十几岁的男孩开玩笑说要抓鱼,他们的手根本没放在水里。然后她因为他们试图抓鱼而对他们大喊大叫。
我看到她站在长尾小鹦鹉旁边盯着他们,而长尾小鹦鹉坐在长凳上,孩子们在他们之间跑来跑去,另一个孩子猛击蜜熊笼子,她什么也没说。
这真的像是在进行侧写,她甚至评论说她可以把任何人赶出去。看到我们家常年光顾的地方发生这样的事,我感到非常难过。
他们有两位非常友善的员工,竭尽全力让客人感到宾至如归。有一位男员工在猪旁边的区域接线,在我看来,他应该负责接线。
还有一位女员工,她似乎是除了她之外唯一一个对客人做出积极贡献的人。