点评:It was a horrible experience with this company. Fortunately, I hadn’t booked the car yet. I initially enquired about the car insurance. After five days, I followed up to ask whether the car could fit all my luggage and kids. Since my trip was still far off, I wasn’t in a rush to book, but it would have been helpful if he had responded promptly — unfortunately, he didn’t.
Months later, when I was ready to book, I texted him again but got no reply. I also tried calling, but there was no answer. The following day, I called again, and he hung up on me, claiming I had already booked the car through their website and that an invoice had been sent to my email — which I never received. He never responded to any of my messages or returned my calls. To this day, I still haven’t received the invoice.
翻译:这家公司的经历糟透了。幸好我还没订车。我最初咨询的是车险。五天后,我又联系他,问他车能不能装下我所有的行李和孩子。由于我的行程还很远,我并不急着订车,但如果他能及时回复就好了——可惜的是,他没有。
几个月后,当我准备订车时,我又给他发了短信,但没有收到。我也试着打电话,但没人接。第二天,我又打了电话,他挂断了我的电话,说我已经在他们的网站上订了车,账单已经发到我的邮箱了——但我从未收到。他既没有回复我的任何信息,也没有回我的电话。直到今天,我仍然没有收到账单。