点评:The hotel is lovely but dated. Tiny toilets, fluctuating freezing to hot water, limited climate control and poor WiFi. Food was great and staff tried their best always. Hotel improvements obviously would be the update of the above and then a real improvement on getting customers too/from the resort or at least to the transport 200m away. Imagine dragging 4 bags through 6 inches of snow with nobody to help as your welcome or farewell.
It’s not really a hotel issue but overall but the resort. I don’t mean conditions (perfect at the time) but their understanding of tourism and ski tourists. There is nothing nearby. No cafe, no restaurant without a car, no shopping, no minimarts, no pharmacy, no doctor nothing to do but ski. Transport is few and far between. We got stuck once for nearly 2 hours waiting for the next bus in the snow (in the middle of the day).
If you aren’t a very competent skier, then traversing across the mountain from this resort isn’t possible. beginners have only a small area which is monotonous fast. Ski Hire options are negligible and poor quality. Nobody is there to wax or assist you with technical issues.
It’s almost like they forgot tourist were coming and they should cater for them. It’s more like surviving not thriving. Such an incredible place and so poorly run. How I wish I had the money to take over and show them what to do.
In conclusion, is it a bad hotel? No. Would you go again….never. Would you recommend the overall resort and hotel to friends….absolutely not.
翻译:酒店很漂亮,但有些陈旧。厕所很小,水温时冷时热,温度控制有限,WiFi 很差。食物很棒,员工总是尽最大努力。酒店改进显然是上述改进的升级,然后是吸引顾客来/从度假村或至少到 200 米外的交通点的真正改进。想象一下,拖着 4 个袋子穿过 6 英寸厚的积雪,没有人来迎接或送别你。
这实际上不是酒店的问题,而是度假村的问题。我不是指条件(当时很完美),而是他们对旅游和滑雪游客的理解。附近什么都没有。没有咖啡馆,没有餐厅,没有车,没有购物,没有迷你超市,没有药店,没有医生,除了滑雪什么都做不了。交通很少。有一次,我们在雪地里被困了将近 2 个小时,等下一班公共汽车(在中午)。
如果你不是一个非常熟练的滑雪者,那么从这个度假村穿过山脉是不可能的。初学者只能在一小片区域滑雪,而且单调乏味。滑雪租赁选择微不足道,质量也很差。没有人打蜡或帮助您解决技术问题。
他们几乎忘记了游客来了,他们应该为他们提供服务。这更像是生存而不是繁荣。如此不可思议的地方,管理却如此糟糕。我多么希望我有钱接管并告诉他们该怎么做。
总之,这是一家糟糕的酒店吗?不。你会再去吗……永远不会。你会向朋友推荐整个度假村和酒店吗……绝对不会。