点评:I recently booked a bus transfer with Ben's Bus from Lyon Airport to Val Claret, and I couldn't be more impressed with the service, especially from Nathalie. We had a small issue where we initially forgot to book one of our party members on the bus, but Nathalie was incredible in sorting it out. She went above and beyond, taking the time to call me and explain exactly what needed to be done to get our friend on the bus without any hassle.
The same excellent service was provided on the return journey back to the airport. Nathalie made sure everything was smooth and stress-free, and it was clear she genuinely cared about ensuring we had a great experience. Customer service like hers goes a long way. It’s not often you come across someone so dedicated to customer service, and I’m so grateful for her help.
Thank you, Nathalie, for going the extra mile and making our trip that much easier and more enjoyable! I highly recommend Ben’s Bus to anyone looking for a reliable and helpful transfer service.
翻译:我最近预订了 Ben's Bus 从里昂机场到 Val Claret 的巴士接送服务,我对他们的服务印象非常深刻,尤其是 Nathalie 的服务。我们遇到了一个小问题,我们最初忘记为我们的一位同伴预订巴士,但 Nathalie 非常出色地解决了这个问题。她付出了超乎寻常的努力,花时间打电话给我,并向我解释了如何才能让我们的朋友顺利上车。
返回机场的途中,我们得到了同样优质的服务。Nathalie 确保一切顺利、无压力,很明显,她真心关心我们,确保我们拥有美好的体验。像她这样的客户服务大有裨益。您很少会遇到如此专注于客户服务的人,我非常感谢她的帮助。
谢谢你,Nathalie,付出了额外的努力,让我们的旅行变得更加轻松和愉快!我强烈推荐 Ben's Bus 给任何寻找可靠且有用的接送服务的人。