点评:Went for lunch today with my wife which we do frequently.
Ordered 2 bowls of soup and brown bread had them on a tray at check out area pushing the tray around for checkout when the tray became unbalanced and started to fall,
I tried to catch and prevent the fall but unfortunately was unsuccessful and the the whole lot fell on the floor not before it poured all over my hand and wrist scalding it in the process.
A lady customer next to me gave me some serviettes to wipe my hand . Many thanks.
However one of the staff a lady was so attentive and couldn't do enough for me providing me with gel and an ice pack and dressing she was so kind and professional.
Unfortunately I did not get her name but I would like to thank her profusely for helping me .
She was just super.
I couldn't find her before I left but I hope she reads this and accepts my sincere thanks.
Frank
翻译:今天和妻子一起去吃午饭,我们经常这样做。
我点了两碗汤和黑面包,把它们放在结账区的托盘上,推着托盘结账,这时托盘不平衡了,开始掉下来,
我试图抓住并防止它掉下来,但不幸的是没有成功,所有的东西都掉在了地上,然后洒在我的手和手腕上,烫伤了。
我旁边的一位女顾客给了我一些餐巾纸擦手。非常感谢。
然而,一位女士工作人员非常细心,为我提供了凝胶、冰袋和敷料,她非常友善和专业。
不幸的是,我不知道她的名字,但我要非常感谢她帮助我。
她太棒了。
我离开前找不到她,但我希望她能看到这封信并接受我诚挚的谢意。
弗兰克