旅行
账户
christina b
Absolutely would not recommend Jellystone RV Park at Keystone Lake.
Yogi Bear’s Jellystone Park™ Camp-Resort的点评
点评：We called ahead and clearly explained we needed a full hookup site to test out our motorhome before a major trip. We were also told they had a playground and asked to be placed as close to it as possible. We confirmed that checkout was at 11 AM on Sunday and were told if we needed a late checkout, it would be an additional $20.
When we arrived, we were one of the only guests there, yet they still insisted on charging a late checkout fee. Even worse — the site they gave us had only 30 amp electric hookup — no water, no sewage hookup — despite what we were promised over the phone.
The “playground” was a complete joke: no swings, no slides — just a small metal structure with a few steps. Nothing like what is pictured or advertised.
When we asked for a refund as soon as we woke up Saturday morning because the site was not what we were promised, the older woman at the front desk laughed and said, “It’s raining, the kids can’t play anyway,” and refused to refund us. She offered a “credit toward a future stay,”..
There are only THREE sites in the entire park with full hookups, and they are right at the front gate next to the train tracks.
As a military family (my husband is a disabled combat vet), it’s also worth noting they did not offer any military discount. Between the poor service, false advertising, and complete lack of accommodations, this place is wildly overpriced and absolutely not worth the three-hour drive we made to get there.
We knew the other amenities were closed still because we came earlier in the season and we were fine with that. We just needed a 3 hour drive to test our equipment.. You couldn’t pay me to come back to this place.
0/10 recommend. Save your money and go somewhere else.
We left and stayed down the road by Pier 51 instead — a much better experience.
When we arrived, we were one of the only guests there, yet they still insisted on charging a late checkout fee. Even worse — the site they gave us had only 30 amp electric hookup — no water, no sewage hookup — despite what we were promised over the phone.
The “playground” was a complete joke: no swings, no slides — just a small metal structure with a few steps. Nothing like what is pictured or advertised.
When we asked for a refund as soon as we woke up Saturday morning because the site was not what we were promised, the older woman at the front desk laughed and said, “It’s raining, the kids can’t play anyway,” and refused to refund us. She offered a “credit toward a future stay,”..
There are only THREE sites in the entire park with full hookups, and they are right at the front gate next to the train tracks.
As a military family (my husband is a disabled combat vet), it’s also worth noting they did not offer any military discount. Between the poor service, false advertising, and complete lack of accommodations, this place is wildly overpriced and absolutely not worth the three-hour drive we made to get there.
We knew the other amenities were closed still because we came earlier in the season and we were fine with that. We just needed a 3 hour drive to test our equipment.. You couldn’t pay me to come back to this place.
0/10 recommend. Save your money and go somewhere else.
We left and stayed down the road by Pier 51 instead — a much better experience.
翻译：我们提前打电话，明确说明我们需要一个设施齐全的场地，以便在长途旅行前测试我们的房车。他们还告诉我们，他们有一个游乐场，并要求我们把房间安排在尽可能靠近游乐场的地方。我们确认了退房时间是周日上午11点，并被告知如果需要延迟退房，需额外支付20美元。
到达时，我们是那里仅有的几位客人之一，但他们仍然坚持要收取延迟退房费。更糟糕的是，他们给我们的场地只有30安培的电源接口，没有水源，也没有污水处理接口，尽管我们在电话里得到了承诺。
那个“游乐场”简直就是个笑话：没有秋千，没有滑梯，只有一个带几个台阶的小金属结构。跟图片或广告宣传的完全不一样。
周六早上我们一醒来就要求退款，因为场地和承诺的不符，前台的一位老太太笑着说：“下雨了，孩子们也不能玩。”然后拒绝退款。她提供了“下次入住的抵用金”。
整个公园只有三个地方有全套设施，而且就在正门，紧邻火车轨道。
作为一个军人家庭（我丈夫是一名残疾退伍军人），值得注意的是，他们没有提供任何军人折扣。糟糕的服务、虚假广告以及完全缺乏住宿条件，导致这个地方的价格高得离谱，绝对不值得我们开车三个小时才到。
我们知道其他设施仍然关闭，因为我们来得比较早，所以对此也无所谓。我们只需要开车三个小时测试一下我们的装备……你付不起钱让我再来这里。
0/10 推荐。省点钱去别的地方吧。
我们离开后，住在了51号码头附近的路边——体验好多了。
到达时，我们是那里仅有的几位客人之一，但他们仍然坚持要收取延迟退房费。更糟糕的是，他们给我们的场地只有30安培的电源接口，没有水源，也没有污水处理接口，尽管我们在电话里得到了承诺。
那个“游乐场”简直就是个笑话：没有秋千，没有滑梯，只有一个带几个台阶的小金属结构。跟图片或广告宣传的完全不一样。
周六早上我们一醒来就要求退款，因为场地和承诺的不符，前台的一位老太太笑着说：“下雨了，孩子们也不能玩。”然后拒绝退款。她提供了“下次入住的抵用金”。
整个公园只有三个地方有全套设施，而且就在正门，紧邻火车轨道。
作为一个军人家庭（我丈夫是一名残疾退伍军人），值得注意的是，他们没有提供任何军人折扣。糟糕的服务、虚假广告以及完全缺乏住宿条件，导致这个地方的价格高得离谱，绝对不值得我们开车三个小时才到。
我们知道其他设施仍然关闭，因为我们来得比较早，所以对此也无所谓。我们只需要开车三个小时测试一下我们的装备……你付不起钱让我再来这里。
0/10 推荐。省点钱去别的地方吧。
我们离开后，住在了51号码头附近的路边——体验好多了。
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