点评:Took the grandkids to Great Wolf Lodge for what was supposed to be a fun night. I needed a bigger room than I originally booked. I emailed them and they responded that it was taken care of. When we got there it was the smaller room, which meant I had to sleep on the terribly uncomfortable sofa bed. The bedding package for the sofa bed had been used by someone else, so we had to request clean sheets (YUK). Our bracelets did not work for room charges or for parking, even though we went up to the front desk three times to have them reprogrammed. Prepare to be nickel and dimed to death. I also had an extra $50 charged to my account for who knows what when I returned home. I have a case opened with them for this. Most of the people working there did not seem like they liked their jobs at all.
On the plus side, the water park was quite fun, and they did have other things to do, even though they were on the expensive side. We probably wont be going there again.
翻译:带着孙子们去 Great Wolf Lodge 度过了一个愉快的夜晚。我需要一间比我最初预订的更大的房间。我给他们发了一封电子邮件,他们回复说已经安排好了。当我们到达那里时,房间变小了,这意味着我不得不睡在非常不舒服的沙发床上。沙发床的床上用品包已经被别人用过了,所以我们不得不要求换干净的床单(呸)。我们的手环无法用于支付房费或停车费,尽管我们三次去前台重新设置了它们。准备好被坑吧。当我回到家时,我的账户上还多扣了 50 美元,不知道是什么原因。我已经向他们投诉了。在那里工作的大多数人似乎根本不喜欢他们的工作。
好的一面是,水上乐园非常有趣,他们还有其他事情可做,尽管费用比较高。我们可能不会再去那里了。