点评:Because it was nearing closing time, the tour guide became impatient when she saw that our group was quite large. She repeatedly asked us to show our ticket receipts for verification, then exchanged a glance with her colleague and said that there was nothing she could do as they all had tickets. This perfunctory and unprofessional attitude made me feel that visiting this cave today was not worthwhile. Besides, if a female tour guide had been more friendly to a child this morning, the child wouldn't have been so sad. The child couldn't resist touching a stone, and was loudly reprimanded and scolded by the tour guide in front of all the tourists. The child was so scared she was about to cry. Several tourists nearby comforted her, and an elderly woman said that even adults sometimes bump into stones while walking, let alone a child. The tour guide's answers to some questions were also inaccurate. This tour guide was extremely rude, impatient, and unprofessional. We've traveled to many countries, and we've lived in Australia for almost 20 years. This tour guide's attitude is the worst I've ever seen.
翻译:由于临近闭馆时间,导游看到我们团人数较多,显得有些不耐烦。她反复要求我们出示门票收据核对,然后与同事交换了一个眼神,表示既然大家都有票,她也无能为力。这种敷衍了事、不专业的态度让我觉得今天参观这个洞穴完全不值得。此外,如果今天早上遇到的导游是位女导游,态度好一些的话,孩子就不会那么难过了。孩子忍不住摸了摸一块石头,结果被导游当着所有游客的面大声训斥。孩子吓得都快哭了。附近几位游客上前安慰她,一位老妇人说,大人走路时偶尔也会撞到石头,更何况是孩子。导游对一些问题的回答也不够准确。这位导游极其粗鲁、不耐烦、不专业。我们去过很多国家,在澳大利亚也生活了近20年。这位导游的态度是我见过最差的。