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Superland的点评
点评：I visited Superland on Thursday, July 24. While I was waiting in line for the swing ride, I witnessed something very upsetting.
Two Jewish girls skipped the line and entered the ride before a group of Druze visitors who were clearly waiting their turn. The Druze group included a female guide and children from the Golan Heights, and they were speaking Arabic. The guide, whose Hebrew wasn’t very strong, politely asked the girls why they didn’t wait like everyone else. Instead of responding calmly, the girls started yelling at her. The children with the guide also got scared and started yelling too. The guide calmed them down and told them to apologize because yelling isn’t respectful — and they did.
She then tried again to speak to the two girls, asking them to behave properly, but the girls continued to shout at her and told her to be quiet.
Now, the biggest issue wasn’t just the behavior of those girls — things like this can happen anywhere. The real problem was the staff member who was operating the ride. He called the guide over and started yelling at her. She tried to explain, even with her limited Hebrew, but he kept telling her to be quiet and blamed her for the situation.
I went over to try to help and explain what had happened, but the staff member shouted at me too and defended the girls, even though there were many people who saw what really happened. He did not ask the girls to leave or wait their turn — instead, he let them in before the guide and the children, even though they had clearly been waiting.
Superland is a beautiful place, but what’s the point if the staff treats people unfairly? The way this situation was handled felt discriminatory and biased, and that completely ruined the experience.
Two Jewish girls skipped the line and entered the ride before a group of Druze visitors who were clearly waiting their turn. The Druze group included a female guide and children from the Golan Heights, and they were speaking Arabic. The guide, whose Hebrew wasn’t very strong, politely asked the girls why they didn’t wait like everyone else. Instead of responding calmly, the girls started yelling at her. The children with the guide also got scared and started yelling too. The guide calmed them down and told them to apologize because yelling isn’t respectful — and they did.
She then tried again to speak to the two girls, asking them to behave properly, but the girls continued to shout at her and told her to be quiet.
Now, the biggest issue wasn’t just the behavior of those girls — things like this can happen anywhere. The real problem was the staff member who was operating the ride. He called the guide over and started yelling at her. She tried to explain, even with her limited Hebrew, but he kept telling her to be quiet and blamed her for the situation.
I went over to try to help and explain what had happened, but the staff member shouted at me too and defended the girls, even though there were many people who saw what really happened. He did not ask the girls to leave or wait their turn — instead, he let them in before the guide and the children, even though they had clearly been waiting.
Superland is a beautiful place, but what’s the point if the staff treats people unfairly? The way this situation was handled felt discriminatory and biased, and that completely ruined the experience.
翻译：7月24日，星期四，我去了超级乐园。排队等着玩秋千的时候，我目睹了一件非常令人不安的事情。
两个犹太女孩插队，抢在一群显然在排队的德鲁兹人游客之前上了秋千。这群德鲁兹人里有一位女导游和一些来自戈兰高地的孩子们，他们说着阿拉伯语。导游的希伯来语不太好，她礼貌地问这两个女孩为什么不像其他人一样等着。女孩们非但没有冷静地回应，反而开始对她大喊大叫。和导游一起的孩子们也被吓坏了，也开始大喊大叫。导游安抚了她们，并让她们道歉，因为大喊大叫是不尊重的行为——她们也照做了。
她随后再次试图和这两个女孩说话，要求她们举止得体，但这两个女孩继续对她大喊大叫，让她安静下来。
现在，最大的问题不仅仅是这两个女孩的行为——这种事情在任何地方都可能发生。真正的问题在于操作秋千的工作人员。他叫来导游，开始对她大喊大叫。导游试图解释，尽管她希伯来语水平有限，但他一直让她安静，并把事情的起因归咎于她。
我走过去试图帮忙解释发生了什么事，但工作人员也冲我大喊大叫，为女孩们辩护，尽管当时有很多人亲眼目睹了事情的经过。他没有要求女孩们离开或排队等候——而是让她们先于导游和孩子们进去，尽管她们显然一直在等着。
超级乐园很美，但如果工作人员不公平地对待游客，那还有什么意义呢？这种处理方式让人感觉歧视和偏见，彻底毁了这次体验。
两个犹太女孩插队，抢在一群显然在排队的德鲁兹人游客之前上了秋千。这群德鲁兹人里有一位女导游和一些来自戈兰高地的孩子们，他们说着阿拉伯语。导游的希伯来语不太好，她礼貌地问这两个女孩为什么不像其他人一样等着。女孩们非但没有冷静地回应，反而开始对她大喊大叫。和导游一起的孩子们也被吓坏了，也开始大喊大叫。导游安抚了她们，并让她们道歉，因为大喊大叫是不尊重的行为——她们也照做了。
她随后再次试图和这两个女孩说话，要求她们举止得体，但这两个女孩继续对她大喊大叫，让她安静下来。
现在，最大的问题不仅仅是这两个女孩的行为——这种事情在任何地方都可能发生。真正的问题在于操作秋千的工作人员。他叫来导游，开始对她大喊大叫。导游试图解释，尽管她希伯来语水平有限，但他一直让她安静，并把事情的起因归咎于她。
我走过去试图帮忙解释发生了什么事，但工作人员也冲我大喊大叫，为女孩们辩护，尽管当时有很多人亲眼目睹了事情的经过。他没有要求女孩们离开或排队等候——而是让她们先于导游和孩子们进去，尽管她们显然一直在等着。
超级乐园很美，但如果工作人员不公平地对待游客，那还有什么意义呢？这种处理方式让人感觉歧视和偏见，彻底毁了这次体验。
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