点评:Have eaten here in the past and it has been okay.but this last visit was not a good experience. The pub was steady with customers. Food was ordered. This took a long time to arrive and I had to prompt the bar staff of the time lapse. Comment was the fish takes a long time to cook!!Uhh!
Food eventually arrived. Plates were not warm and chips and peas were not piping hot but the fish was hot. The fish was heavily battered and not much fish content!!
We ate the meal as we were hungry at this stage. Two waiting on staff apologized for this and said they would pass our comments on. No one from management came over to see us during our visit. Other food that had been ordered after ours did not take long to arrive. I feel that we were just punters that would not be here again and we didn't matter. They had our money.!
A very disappointing response which I hope they will learn from and DISAPPOINTED CUSTOMERS.
翻译:以前来过这里,感觉还行,但这次的体验不太好。酒吧客流量稳定。点了餐点。菜等了很久才上,我不得不提醒酒吧工作人员时间过长。有人说鱼煮得太久了!!呃!
餐点终于上来了。盘子不热,薯条和豌豆也不滚烫,但鱼很烫。鱼裹了厚厚的面糊,鱼肉不多!!
我们当时饿了,就吃了。两位服务员为此道了歉,并表示会转达我们的意见。我们用餐期间,没有管理人员过来接待我们。在我们之后点的其他菜也很快就上来了。我觉得我们只是不会再来的客人,我们根本无足轻重。他们拿走了我们的钱!
这是一个非常令人失望的回应,我希望他们能从中吸取教训,也希望顾客们失望。