点评:We had a terrible experience at The Hunting Lodge last week. Although we used to enjoy visiting, their hospitality has deteriorated significantly, and the customer service was disappointing and unprofessional.
During our visit to the bar, we struggled to find a table despite many being unoccupied. Unfortunately, no staff members offered to assist us. Once we finally settled, we ordered beer, wine, and snacks. While we were halfway through enjoying our drinks and food, a senior waitress unexpectedly cleared our table without asking if we were finished. This left us confused and frustrated.
We were deeply disappointed by this lack of hospitality. While we still love their wine and think it’s exceptional, we will only purchase it from the supermarket going forward, as we have no intention of returning to their establishment.
翻译:上周我们在狩猎小屋酒吧的体验非常糟糕。虽然我们以前很喜欢去那里,但他们的待客之道如今却大不如前,客户服务也令人失望,非常不专业。
我们去酒吧的时候,尽管有很多空位,但我们很难找到一张桌子。遗憾的是,没有工作人员主动帮助我们。我们好不容易找到座位,点了啤酒、葡萄酒和小吃。当我们享用饮料和食物时,一位资深女服务员竟然没有问我们是否吃完就把我们的桌子收走了。这让我们感到困惑和沮丧。
我们对这种缺乏待客之道深感失望。虽然我们仍然喜欢他们的葡萄酒,觉得它们非常棒,但以后我们只会在超市购买,因为我们不打算再去他们的酒吧了。