点评:Turoa business operations are terrible!!!! unorganised, over priced, lack of communication. Road opened at 9am so the traffic was long going up. After waiting in line for over an hour to purchase a day pass for $159 because the online website was not working to purchase a ticket online ( terrible reception up there also) then going over to stand in the line for another hour to get snowboard hire to then be told you have to purchase an additional hire for the snow board so then went back and stood in line at the service desk for another 45minutes to purchase an additional hire which cost an extra $60 then told to go wait back in the snowboard line again for another hour, get to the end to then be told they have no more bindings and snowboards that will fit my boot size 😡 so there was 3 hours of wasted time already. Asked to get a refund on all my purchases then told to go back and wait again at the service line to get the refund. Then I couldn’t go an even stand there and watch my partner snowboard cause the card wouldn’t let me so had to go back and purchase an additional $25 as an accompanying adult ticket just to go in and watch him snowboard 🙄. Bloody terrible. Was a massive circus, very unorganised circus if you ask me. A lot of disgruntled people. $159 for a day pass when u only get 4 hours of snow time up the mountain after all the long lines and wait times before they close it at 4pm. The business guys that bought this place can do better. Won’t be going back up there again. Just a circus.
翻译:图罗瓦的商业运作太糟糕了!!!!无组织、价格过高、缺乏沟通。道路在早上 9 点开放,所以交通很长。由于在线网站无法在线购票(那里的接待也很差),我排了一个多小时的队才买到 159 美元的一日通票,然后又排了一个小时的队租滑雪板,然后被告知你必须额外支付滑雪板的费用,所以我又回到服务台排了 45 分钟的队,购买额外的租用服务,这需要额外支付 60 美元,然后被告知再次回到滑雪板队伍中再等一个小时,走到队伍尽头后才被告知他们没有适合我靴子尺寸的固定器和滑雪板了😡所以已经浪费了 3 个小时的时间。要求退还我所有的购买款项,然后被告知要回到服务线再次等待退款。然后我甚至不能去站在那里看我的搭档滑雪,因为卡不允许,所以不得不回去再买25美元的成人随行票,才能进去看他滑雪🙄。真是糟糕透了。简直是一场大型马戏表演,在我看来,这是一个非常混乱的马戏表演。很多人心怀不满。159美元的一日通票,在排了长长的队并等待了很长时间之后,你只能在山上玩4个小时的雪,然后下午4点他们就关门了。买下这个地方的商人可以做得更好。不会再去了。只是一场马戏表演。