旅行
账户
Chinarider10
Great local respite; I will return
SoJo Spa Club的点评
点评：Pros
-Selina M. who checked us in should be doing all of your customer service training. She was absolutely fantastic. Several things weren’t clear on the website when booking, and she was able to sort them out for us.
-Lourdes (massage therapist) was one of the best I’ve experienced. I’ve had many massages over decades and she was professional and spot on, ask for her if you can.
-Great views of the city and very helpful staff
Cons
-We thought going on a Thursday during the work week it would be quiet. It wasn’t! They can do a better job re: number of people allowed in each hour. As a result the locker rooms were extremely crowded with not enough seating space to put your stuff, especially in the winter. And it also meant the pools were very crowded with people on top of each other.
-No shoes policy is poor. Provide flip flops. Wet floors and bare feet are a bad combination and bare feet in a public bathroom is just disgusting.
- I’ve never seen “security” checking bags at a spa. He was not the friendliest person we encountered.
- The no food or drinks from outside isn’t customer friendly, especially when many people aren’t arriving in their own car. I’ve been to geothermal spas, onsens, and have never encountered that policy. Get rid of it.
- Please switch from plastic water bottles to cartons. And overall given the amount of water used, I would revisit other places you can be more environmentally friendly.
-Selina M. who checked us in should be doing all of your customer service training. She was absolutely fantastic. Several things weren’t clear on the website when booking, and she was able to sort them out for us.
-Lourdes (massage therapist) was one of the best I’ve experienced. I’ve had many massages over decades and she was professional and spot on, ask for her if you can.
-Great views of the city and very helpful staff
Cons
-We thought going on a Thursday during the work week it would be quiet. It wasn’t! They can do a better job re: number of people allowed in each hour. As a result the locker rooms were extremely crowded with not enough seating space to put your stuff, especially in the winter. And it also meant the pools were very crowded with people on top of each other.
-No shoes policy is poor. Provide flip flops. Wet floors and bare feet are a bad combination and bare feet in a public bathroom is just disgusting.
- I’ve never seen “security” checking bags at a spa. He was not the friendliest person we encountered.
- The no food or drinks from outside isn’t customer friendly, especially when many people aren’t arriving in their own car. I’ve been to geothermal spas, onsens, and have never encountered that policy. Get rid of it.
- Please switch from plastic water bottles to cartons. And overall given the amount of water used, I would revisit other places you can be more environmentally friendly.
翻译：优点
-为我们办理入住手续的 Selina M. 应该接受所有客户服务培训。她非常棒。预订时，网站上有几件事不清楚，她能够帮我们解决。
-Lourdes（按摩师）是我遇到过的最好的按摩师之一。几十年来，我做过很多次按摩，她很专业，而且很到位，如果可以的话，可以找她。
-城市景观很棒，员工也很乐于助人
缺点
-我们以为在工作日的周四去会很安静。但事实并非如此！他们可以做得更好：每小时允许的人数。结果，更衣室非常拥挤，没有足够的座位空间来放置你的东西，尤其是在冬天。这也意味着游泳池非常拥挤，人们一个挨一个。
-禁止穿鞋的政策很差。提供人字拖。湿地板和赤脚是不好的搭配，赤脚在公共浴室里简直太恶心了。
- 我从未见过“保安”在水疗中心检查行李。他不是我们遇到的最友善的人。
- 禁止携带外面的食物或饮料对顾客来说并不友好，尤其是当许多人不是开车前来时。我去过地热水疗中心和温泉，从未遇到过这种政策。废除它。
- 请将塑料水瓶换成纸盒。总的来说，考虑到用水量，我会再次光顾其他可以更环保的地方。
-为我们办理入住手续的 Selina M. 应该接受所有客户服务培训。她非常棒。预订时，网站上有几件事不清楚，她能够帮我们解决。
-Lourdes（按摩师）是我遇到过的最好的按摩师之一。几十年来，我做过很多次按摩，她很专业，而且很到位，如果可以的话，可以找她。
-城市景观很棒，员工也很乐于助人
缺点
-我们以为在工作日的周四去会很安静。但事实并非如此！他们可以做得更好：每小时允许的人数。结果，更衣室非常拥挤，没有足够的座位空间来放置你的东西，尤其是在冬天。这也意味着游泳池非常拥挤，人们一个挨一个。
-禁止穿鞋的政策很差。提供人字拖。湿地板和赤脚是不好的搭配，赤脚在公共浴室里简直太恶心了。
- 我从未见过“保安”在水疗中心检查行李。他不是我们遇到的最友善的人。
- 禁止携带外面的食物或饮料对顾客来说并不友好，尤其是当许多人不是开车前来时。我去过地热水疗中心和温泉，从未遇到过这种政策。废除它。
- 请将塑料水瓶换成纸盒。总的来说，考虑到用水量，我会再次光顾其他可以更环保的地方。
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