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Yvonne M
Too many people
SoJo Spa Club的点评
点评：I’m really disappointed with our recent experience at SoJo Spa Club. We came as a group of 11 women to celebrate a friend’s 60th birthday and spent the full day (10am–6pm), with many of us booking multiple spa treatments.
To start on a positive note, the early morning was lovely. The spa treatment area itself was also very good. Unfortunately, everything else quickly went downhill.
The biggest issue was overcrowding. We intentionally chose a weekday to avoid this, but it felt like the facility was operating far beyond capacity. The hot tubs and saunas were consistently full, making it nearly impossible to enjoy the amenities we paid for. Instead of a relaxing spa day, it felt chaotic and stressful—like people were being herded through the space.
The cafeteria was another major disappointment. It was extremely crowded, hard to find seating, and the food was overcooked and not up to par with what we’ve experienced there in the past.
What made things worse was that one person in our group had a massage that was far too aggressive, leaving her with irritated, rash-like skin that stung afterward. While the staff did offer her a product as an apology, it didn’t make up for the discomfort she experienced.
We’ve visited before and had much better experiences, which makes this even more frustrating. It seems like SoJo is allowing far too many day-pass guests, sacrificing the quality and relaxation that a spa day should provide.
Sadly, we would not return under these conditions, and I would not recommend it for a special occasion.
To start on a positive note, the early morning was lovely. The spa treatment area itself was also very good. Unfortunately, everything else quickly went downhill.
The biggest issue was overcrowding. We intentionally chose a weekday to avoid this, but it felt like the facility was operating far beyond capacity. The hot tubs and saunas were consistently full, making it nearly impossible to enjoy the amenities we paid for. Instead of a relaxing spa day, it felt chaotic and stressful—like people were being herded through the space.
The cafeteria was another major disappointment. It was extremely crowded, hard to find seating, and the food was overcooked and not up to par with what we’ve experienced there in the past.
What made things worse was that one person in our group had a massage that was far too aggressive, leaving her with irritated, rash-like skin that stung afterward. While the staff did offer her a product as an apology, it didn’t make up for the discomfort she experienced.
We’ve visited before and had much better experiences, which makes this even more frustrating. It seems like SoJo is allowing far too many day-pass guests, sacrificing the quality and relaxation that a spa day should provide.
Sadly, we would not return under these conditions, and I would not recommend it for a special occasion.
翻译：我对我们最近在SoJo Spa Club的体验非常失望。我们一行11位女士前来庆祝一位朋友的60岁生日，待了一整天（上午10点至下午6点），其中许多人都预订了多项水疗护理。
首先说说好的方面，清晨的体验很棒。水疗护理区本身也很不错。可惜的是，其他方面很快就令人失望了。
最大的问题是人太多。我们特意选择工作日来避开人潮，但感觉整个设施都超负荷运转了。热水浴池和桑拿房几乎总是爆满，让我们根本无法享受我们付费的设施。原本想享受的是一个轻松的水疗日，结果却感觉混乱不堪，令人倍感压力——就像有人在赶着我们穿过整个空间一样。
自助餐厅也令人大失所望。那里人山人海，很难找到座位，而且食物过熟，远不如我们之前在那里用餐的体验。
更糟糕的是，我们一行人中有一位朋友的按摩力度过大，导致她皮肤出现刺痛的皮疹。虽然工作人员赠送了她一些产品作为补偿，但这并不能弥补她所遭受的不适。
我们之前来过几次，体验都好得多，所以这次的经历更加令人失望。SoJo 似乎接待了太多使用一日通行证的客人，牺牲了水疗日应有的品质和放松体验。
很遗憾，在这种情况下，我们不会再来了，我也不推荐这里作为特殊场合的去处。
首先说说好的方面，清晨的体验很棒。水疗护理区本身也很不错。可惜的是，其他方面很快就令人失望了。
最大的问题是人太多。我们特意选择工作日来避开人潮，但感觉整个设施都超负荷运转了。热水浴池和桑拿房几乎总是爆满，让我们根本无法享受我们付费的设施。原本想享受的是一个轻松的水疗日，结果却感觉混乱不堪，令人倍感压力——就像有人在赶着我们穿过整个空间一样。
自助餐厅也令人大失所望。那里人山人海，很难找到座位，而且食物过熟，远不如我们之前在那里用餐的体验。
更糟糕的是，我们一行人中有一位朋友的按摩力度过大，导致她皮肤出现刺痛的皮疹。虽然工作人员赠送了她一些产品作为补偿，但这并不能弥补她所遭受的不适。
我们之前来过几次，体验都好得多，所以这次的经历更加令人失望。SoJo 似乎接待了太多使用一日通行证的客人，牺牲了水疗日应有的品质和放松体验。
很遗憾，在这种情况下，我们不会再来了，我也不推荐这里作为特殊场合的去处。
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