点评:STEER CLEAR - The company "The Tour Guy" cancelled our tour one business day prior. They advised that we could book another date or take the same tour with more people. We advised that we were unable to change dates as we were due to be in Paris the following business day and only there for a short period. We opted to do the alternative tour, only for them to then advise that it was actually a different tour and didn't include the Louvre as it wasn't open that day.
We declined and fortunately were able to book with another more professional company and we visited the the Louvre on the same day that The Tour Guy advised it wasn't open.
This was very difficult to organise at the last minute and we didn't appreciate being advised at such late notice that they were cancelling our tour. We had initially booked weeks in advance.
翻译:避开 - “The Tour Guy”公司提前一个工作日取消了我们的行程。他们建议我们可以改期,或者参加同一个行程,但人数较多。我们告知他们无法更改日期,因为我们预计在下一个工作日到达巴黎,而且只在巴黎待一小段时间。我们选择了另一个行程,但他们却说这实际上是另一个行程,而且卢浮宫当天没有开放,所以不包含卢浮宫。
我们拒绝了他们的行程,幸运的是,我们预订了另一家更专业的公司,并在“The Tour Guy”告知卢浮宫没有开放的当天参观了卢浮宫。
在最后一刻安排行程非常困难,我们很不高兴这么晚才收到取消行程的通知。我们最初预订的时候已经提前了几周。