旅行
账户
Tripadvisor用户
terrible customer service
Light Cinema Thetford的点评
点评：i live locally to the light cinima Thetford and used to go often with a mate so got a yearly subscription. i kept using it for well over a year but found i was going less and less often. in the end i got rid of my subscription way over a year ago online. a while later i realised they hadnt cancled the direct debit every month so wasnt happy. i went down in person to cancle it and they did so or so i thought. ive been to see the new beetlejuice and deadpool 3 and payed this month. i started online banking recently basicly because i had to. i looked at my statement and they havnt stopped the direct debit still adding up to about £200 lost. i went down there and they said i had to contact head office as they couldnt help. i did just this and they said they have no record of me cancelling and that was that it seems. safe to say i am not happy about there theft of my money and the way they run there business at all. they are about twice as expensive to go in as any other cinima and the food is also very expensive.
翻译：我住在 Thetford 的 Light 电影院附近，以前经常和朋友一起去，所以订了一年的票。我用了一年多，但发现我去的次数越来越少了。最后，我在一年多前在网上取消了我的订阅。一段时间后，我意识到他们并没有取消每月的直接付款，所以我很不高兴。我亲自去取消了，他们取消了，我以为他们取消了。我去看了新的《甲壳虫汁》和《死侍 3》，这个月付了钱。我最近开始使用网上银行，主要是因为我必须这样做。我看了我的账单，他们没有停止直接付款，损失了大约 200 英镑。我去了那里，他们说我必须联系总部，因为他们帮不上忙。我就是这么做的，他们说他们没有我取消的记录，似乎就是这样。可以肯定地说，我对他们偷走我的钱以及他们经营业务的方式感到不满。它们的票价大约是其他电影院的两倍，而且食物也非常昂贵。
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