旅行
账户
rebeccalT306UL
Really poor experience
The Lower Mill Estate Spa的点评
点评：Really disappointing experience at the spa. Firstly, it’s not a spa, it’s more like a leisure centre full of lots of children and it’s also not like any spa I’ve ever visited as the staff were extremely rude. When we arrived, no one explained that its use was in sessions and so we ended up having 2 mins in the sauna of the session that ended at 11:15. We were then told we had to leave and were allowed to re-enter the swimming pool because we’d been in the previous session. They kept saying that the information was all in our holiday rental (which it wasn’t when we went back to check) but even if it had been, it would have taken 30 seconds to explain it to us when we arrived. They eventually let us stay after being extremely rude and aggressive to us. Not a relaxing experience at all and all really odd - I’m used to spa staff being polite and kind and this was the opposite.
翻译：在水疗中心的体验真的很令人失望。首先，这不是水疗中心，更像是一个有很多孩子的休闲中心，而且它也不像我去过的任何水疗中心，因为工作人员非常粗鲁。当我们到达时，没有人解释说这是在疗程中使用，所以我们最终在 11:15 结束的疗程的桑拿房里呆了 2 分钟。然后我们被告知必须离开，并被允许重新进入游泳池，因为我们参加了上一次疗程。他们一直说这些信息都在我们的度假租赁中（当我们回去检查时，它不在），但即使有，我们到达时也需要 30 秒才能向我们解释。他们最终让我们留下来，尽管对我们非常粗鲁和咄咄逼人。这根本不是一个轻松的体验，而且真的很奇怪——我习惯了水疗中心的工作人员彬彬有礼和友善，而这里却恰恰相反。
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