旅行
账户
Lior C
Bad service, good car
GrekoStar Car Rentals & Transfers的点评
点评：Pickup was scheduled for 8:30, and flight number was also provided. However, it was not before 9:00 that we were able to reach Grekostar representative by phone, and he arrived few minutes after. His excuse was that he does not have flight radar. I would assume that like any airport, SKG also has a website that allows to see flight arrival time, and in any case, I notified pickup should be at 8:30. No apology was given for being late. In addition, fuel tank was 3/8 full, although voucher states it should be full. So I had to try and aim for returning it 3/8 full (eventually returned it half full).
Also - since I was covered by my own insurance for any damage for the car, I declined the offer of purchasing insurance from Grekostar. The representative sort of intimidated me that this means there will be no service for the car, everything will be on me (or in other words - if the car has mechanical issue that is not unrelated to me, I'm all alone).
When I was given the keys I approached the car and noticed there was minor damages to the body. I told the representative and he told me just to take video of the car. In the rental form none of the damages were listed. Normally representatives go around the car with the customer and shows all the damages.
So overall experience - Grekostar staff is far from being courteous, reliable or kind in any manner.
Other than that car was great...
Also - since I was covered by my own insurance for any damage for the car, I declined the offer of purchasing insurance from Grekostar. The representative sort of intimidated me that this means there will be no service for the car, everything will be on me (or in other words - if the car has mechanical issue that is not unrelated to me, I'm all alone).
When I was given the keys I approached the car and noticed there was minor damages to the body. I told the representative and he told me just to take video of the car. In the rental form none of the damages were listed. Normally representatives go around the car with the customer and shows all the damages.
So overall experience - Grekostar staff is far from being courteous, reliable or kind in any manner.
Other than that car was great...
翻译：接机时间定于 8:30，并且还提供了航班号。但是，直到 9:00 之前我们才能够通过电话联系到 Grekostar 代表，他几分钟后才到达。他的借口是他没有航班雷达。我想像任何机场一样，SKG 也有一个网站可以查看航班到达时间，无论如何，我通知接机时间应该是 8:30。他们没有为迟到道歉。此外，油箱是 3/8 满的，尽管凭证上说应该是满的。所以我不得不尝试将油箱还到 3/8 满（最终还了半满）。
此外 - 由于我自己的保险可以承保汽车的任何损坏，所以我拒绝了 Grekostar 购买保险的提议。这位代表有点恐吓我说，这意味着汽车将无法维修，一切都由我承担（换句话说 - 如果汽车出现与我无关的机械问题，我只能孤军奋战）。
当我拿到钥匙时，我走近汽车，发现车身有轻微损坏。我告诉了代表，他告诉我只需拍摄汽车的视频即可。租赁表格中没有列出任何损坏情况。通常代表会和客户一起绕着车走一圈，展示所有损坏情况。
所以总体体验 - Grekostar 员工远非彬彬有礼、可靠或友善。
除此之外，汽车很棒......
此外 - 由于我自己的保险可以承保汽车的任何损坏，所以我拒绝了 Grekostar 购买保险的提议。这位代表有点恐吓我说，这意味着汽车将无法维修，一切都由我承担（换句话说 - 如果汽车出现与我无关的机械问题，我只能孤军奋战）。
当我拿到钥匙时，我走近汽车，发现车身有轻微损坏。我告诉了代表，他告诉我只需拍摄汽车的视频即可。租赁表格中没有列出任何损坏情况。通常代表会和客户一起绕着车走一圈，展示所有损坏情况。
所以总体体验 - Grekostar 员工远非彬彬有礼、可靠或友善。
除此之外，汽车很棒......
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