点评:Booked in advance for daughter’s birthday (x2 adults, 7yrs, 5yrs & 2yrs), desperate to try a cool glow in the daughter inflatable park..
Greeted by a young girl who tried her hardest to get families through from the queue. After paying £60 entrance for a 2 hour bounce session, we had to pay another £17.50 for socks as we weren’t allowed another branded sticky socks unless Flipouts own.
Walked in and first impression was oh this is cool until when you get to main floor… it’s basically all one level. The inflatable section was shut most of our session. The ninja bit was closed. Due to age / height restrictions our small ones were limited to certain areas which was not mentioned on entrance as first time users.
30minutes in to our session, we complained to a staff member who radioed for the manager. We asked for a refund as there was no way we could spend 2 hours with 3 small children who couldn’t access the whole park. The manager did refund the 2nd hour as she was the person who took our booking on the phone and failed to say about the height restricted areas for small children.
We wouldn’t return again. Jumpin Inflatables is much nicer.
翻译:为了女儿的生日提前预订了(两个成人,7岁,5岁,2岁),迫不及待地想去女儿充气乐园体验酷炫的荧光。
迎接我们的是一个小女孩,她竭尽全力让家人从排队中挤过去。我们花了60英镑的入场费玩了2小时的弹跳游戏,之后又不得不额外支付17.50英镑买袜子,因为除非是Flipouts的,否则不允许再穿其他品牌的粘性袜子。
走进去,第一印象是“哦,这很酷”,但到了主楼层……基本上都是一层楼。我们玩的时候,充气区大部分时间都关闭了。忍者区也关闭了。由于年龄/身高限制,我们的小朋友只能进入特定区域,而入口处并没有明确说明这些区域是首次使用者。
玩了30分钟后,我们向一位工作人员投诉,工作人员用无线电联系了经理。我们要求退款,因为我们实在无法带着三个小孩玩两个小时,而且他们根本玩不完整个公园。经理最终退了第二个小时的钱,因为她是负责电话预订的,而且没有告诉我们小孩的身高限制区域。
我们不会再来了。Jumpin Inflatables 好多了。