点评:We booked this Chacchoben Ruins Bacalar Combo Tour with the understanding that we would be taken to an actual resort to enjoy Bacalar. On the way after the ruins we were told (without asking) that we would be taken to a second location. We pulled into Hotel Mia’s driveway BUT we did not pull into the property itself, there was a dirt path to the right of the cement wall that we took. We went adjacent to the hotel behind piles of trash and other disparaged items. It all cleared to what appeared to be a side yard with a cabana, a dirty bathroom, an older gentleman with what appeared to be a traveling buffet for our tacos. This was clearly not the resort we paid for and expected. We were very uncomfortable actually as it was just our van full of people on this property. I did send an email to the company to ask questions but no one had responded.
翻译:我们预订了 Chacchoben 遗址 Bacalar 组合游,并知道我们会被带到一个真正的度假村,享受 Bacalar 的乐趣。在离开遗址的路上,我们被告知(无需询问)我们会被带到第二个地点。我们驶入了 Hotel Mia 的车道,但没有驶入酒店本身,我们走的是水泥墙右侧的一条土路。我们来到酒店旁边,路边是成堆的垃圾和其他不受欢迎的物品。我们清理了所有垃圾,来到了一个看起来像是侧院的地方,里面有一个小屋、一个肮脏的浴室,一位年长的绅士拿着一个看起来像是旅行自助餐的东西,用来盛放我们的玉米饼。这显然不是我们付费入住和期待的度假村。我们实际上非常不舒服,因为只有我们的面包车载满了人。我确实给公司发了一封电子邮件询问问题,但没有人回复。