点评:I purchased a number of items at this store, a few of which I had shipped to the UK. I was deeply disappointed on arrival of the items to find them stained and different sizes to those requested (meaning I can't gift them to my family as planned). Kabir, with who we spoke in the store and who liased with us regarding the delivery, has not responded to my request that something be done to remedy the situation and it has now been two weeks without a response. I am deeply disappointed and upset that I am left without a way to remedy this situation. The instore experience was good and some of the items are as examined in store, but I would highly advise against getting anything shipped to your home country as the customer service was not great and at that point it seems like you can easily be taken advantage of, which I feel I was. My partner also ordered items from here which arrived unfinished: the sleeve had not been finished and was closed off. The store had promised that it would be finished before it was sent, which was clearly not done.
翻译:我在这家店买了一些商品,其中一些寄到了英国。收到货后,我非常失望地发现商品有污渍,而且尺寸也与我订购的尺寸不符(这意味着我无法按计划把它们送给家人)。我在店里和店员Kabir沟通过,他也负责安排发货事宜,但他一直没有回复我要求解决问题的请求,至今已经两周了。我对此感到非常失望和沮丧,因为我没有任何办法可以解决这个问题。店里的购物体验还不错,有些商品也确实像店里展示的那样,但我强烈建议大家不要从这家店订购任何东西寄到自己的国家,因为他们的客服服务很差,很容易被骗,而我感觉自己就被骗了。我的伴侣也从这家店订购了一些商品,结果到货时发现是半成品:袖子没有缝制完成,而且是封口的。这家店承诺会在发货前完成,但显然他们并没有做到。