点评:Although University Palms dry cleaning used to be excellent 15 years ago when I discovered them, I tried them recently after moving back to the Oviedo area and I was very disappointed. First they shrunk a wool sweater I had just bought online. They offered me a free dry cleaning as compensation, which I accepted. However, all clothes are returned with a very strong and unpleasant chemical smell that does not go away even after hanging the clothes for weeks outside. I brought back two of the sweaters thst had been hung for a month. They repeated the dry cleaning for free, but the sweaters were returned with a much stronger odor. This establishment has good customer service, but the quality of the cleaning is below acceptable because they return clothes that cannot be worn due to the strong chemical odor. I do not recommend this business because they use chemicals that make the clothes strongly stinky. The dry cleaned clothes cannot be worn.
翻译:虽然15年前我发现University Palms干洗店时,他们的服务非常好,但最近搬回奥维耶多地区后,我再次尝试了他们的服务,结果非常失望。首先,他们把我刚在网上买的一件羊毛衫缩水了。他们提出免费干洗一次作为补偿,我也接受了。然而,所有洗好的衣服都散发着一股非常刺鼻难闻的化学气味,即使晾晒几个星期也无法散去。我把其中两件晾了一个月的毛衣送去干洗,他们再次免费干洗,但洗完后气味更重了。这家店的客服态度很好,但干洗质量实在令人失望,洗完的衣服因为化学气味太重根本没法穿。我不推荐这家店,因为他们使用的化学品会让衣服散发出难闻的气味,干洗后的衣服根本没法穿。