点评:A Disappointing Experience Far Below What Was Advertised
We booked the Eco Room to celebrate our wedding anniversary, and we were very excited but Unfortunately, it turned out to be a terrible experience.
Upon arrival, we found the tent in conditions that were very different from what was shown in the listing photos. The tent had extensive green and black stains that appeared to be mold, as well as a hole approximately 12 inches wide.
Even more concerning was the condition of the bed. It was covered with tiny jumping insects and numerous small black specks. We could not identify exactly what they were, but the conditions were completely unacceptable for any type of accommodation.
Additionally, the water provided through the dispenser had a yellowish color, which raised serious concerns about its quality and safety. This is especially disappointing considering that the listing specifically advertises bottled water with an automatic dispenser.
We repeatedly tried calling all the available contact numbers to request a different tent, but nobody answered. Given the conditions and the lack of assistance, we had no choice but to leave after only two hours and book a hotel elsewhere at our own expense.
What makes this experience even more disappointing is that we had planned this getaway to celebrate a special occasion. Instead, we lost time, money, and an anniversary experience we had been looking forward to.
An accommodation advertised as a glamping experience should meet basic standards of cleanliness, maintenance, and safety. Unfortunately, this property fell far short of those expectations.
I would not recommend staying here until these issues are properly addressed and guests can be assured that the accommodations actually match what is advertised.
翻译:一次令人失望的体验,远不及宣传所描述的那样
我们预订了生态帐篷房来庆祝结婚纪念日,原本满怀期待,但遗憾的是,这次体验糟糕透顶。
到达后,我们发现帐篷的状况与房源照片中展示的完全不符。帐篷上有大量绿色和黑色的污渍,看起来像是霉菌,还有一个约12英寸宽的破洞。
更令人担忧的是床铺的状况。表面上布满了会跳跃的微小昆虫以及大量黑色小斑点。我们虽无法确定这些到底是什么,但这样的环境显然完全不适合作为住宿之地。
此外,饮水机流出的水呈现淡黄色,这让人对其水质与安全性产生了严重担忧。考虑到房源描述中特意强调了配备自动饮水机的瓶装水服务,这种情况就更加令人失望了。我们反复拨打所有提供的联系电话,希望申请换一间帐篷,但始终无人接听。在那种环境下又得不到任何帮助,我们别无选择,只能在两小时后离开,并自费在别处预订酒店。
更令我们失望的是,我们原本计划这次出游来庆祝一个特别的日子。结果却浪费了时间、花了钱,还错失了期待已久的周年纪念体验。被宣传为“豪华露营体验”的住宿场所理应符合基本的清洁、维护及安全标准。遗憾的是,这家旅宿远远达不到这些标准。
在这些问题得到妥善解决、且客人能确信其住宿条件确实符合宣传描述之前,我不建议在此入住。