点评:I am utterly delighted with my recently acquired cuckoo clock, a true masterpiece crafted in the heart of the Black Forest by Katja Burger at the Kuckucknest. My son and I embarked on a day trip from Strasbourg, France to Triberg, Germany, where we visited numerous shops and admired hundreds of clocks.
From the moment we entered Kuckucknest, I recognized the exceptional quality of their handcrafted clocks. This was the only shop where we had the opportunity to interact with the owner, a skilled carver and clockmaker. He and his wife were incredibly friendly, patiently answering all our questions and providing invaluable insights into the diverse features and differences of various clocks. I was captivated by the intricate details and undeniable craftsmanship evident in each piece.
Unfortunately, the initial delivery arrived with minor damage to one of the carved elements due to mishandling by the USPS. The owners responded with exceptional understanding and dedication, working diligently to ensure I received a replacement piece in perfect condition. They even assisted my husband in replacing the broken part. Their commitment to customer satisfaction truly impressed me.
Furthermore, their passion for their craft is evident in every aspect of this beautiful timepiece. I wholeheartedly recommend this cuckoo clock and the experience of working with the owner. If you are seeking a unique and authentic piece of German heritage, look no further. This clock is a treasure that will be cherished for generations to come.
翻译:我最近买了一只布谷鸟钟,它是一件真正的杰作,由 Katja Burger 在黑森林中心的 Kuckucknest 制作而成。我和儿子从法国斯特拉斯堡出发,前往德国特里贝格,进行了一日游,我们在那里参观了众多商店,欣赏了数百只钟表。
从我们进入 Kuckucknest 的那一刻起,我就意识到他们手工制作的钟表质量卓越。这是我们唯一有机会与店主互动的商店,店主是一位技艺精湛的雕刻师和钟表匠。他和他的妻子非常友好,耐心地回答了我们所有的问题,并提供了有关各种钟表的不同特点和差异的宝贵见解。我被每件作品中精致的细节和不可否认的工艺所吸引。
不幸的是,由于 USPS 处理不当,初次收到的钟表上雕刻的元素之一受到了轻微损坏。店主以非凡的理解和奉献精神做出了回应,他们勤奋工作,确保我收到完好无损的替换品。他们甚至帮助我丈夫更换了损坏的部件。他们对客户满意度的承诺确实给我留下了深刻的印象。
此外,他们对工艺的热情在这款精美钟表的各个方面都显而易见。我全心全意推荐这款布谷鸟钟以及与主人合作的体验。如果您正在寻找一件独特而正宗的德国传统作品,那就不要再犹豫了。这款钟表是一件珍宝,将世世代代珍藏。