点评:Manager has no interpersonal skills whatsoever. Very rude and unprofessional. Having explained 3 times my oldest child was supervising on the toddler bounce and I was taking in my nieces daughter also. She persistently talked over me saying he can’t bounce it’s not a session for him. I acknowledged this and confirmed he was only supervising . She then went on to say the bounce toddler is really only just for 4 years and under and I said I had booked online which stated 6 and under for school holidays (my daughter is 6) so not sure why she continued to try and be awkward about this with me as I have booked correctly with accordance to your online policy. All the while I am being spoken down to and she said I was after an argument! Awful treatment for no reason we won’t be back. I’ve heard other people saying the manager was rude and today we experienced it. Very upsetting and embarrassing in front my own children and other people.
翻译:经理完全没有人际关系技巧。非常粗鲁和不专业。我解释了三次,我最大的孩子负责监督幼儿蹦床,我还带了我的侄女的女儿。她一直打断我的话,说他不能蹦床,这不是他可以玩的。我承认了这一点,并确认他只是监督。然后她继续说,幼儿蹦床实际上只适合 4 岁及以下的儿童,我说我已经在网上预订了,上面写着 6 岁及以下的儿童在学校假期使用(我女儿 6 岁),所以不知道为什么她继续试图让我感到尴尬,因为我已经按照你们的网上政策正确预订了。她一直在对我说话,说我在和她吵架!毫无理由地受到如此糟糕的对待,我们不会再来了。我听到其他人说经理很粗鲁,今天我们也经历了这样的事情。在我自己的孩子和其他人面前,我感到非常沮丧和尴尬。