点评:Our shark dive was canceled because of high winds. We knew this was a possibility, but they gave us a full refund without us even having to ask.
I was impressed. I suspect the trip was POSSIBLE, and a less professional outfit would have put it to sea.... I had a horrible experience and took risks in order to keep the fee.
This team was highly professional and experienced. I was very grateful that they made the simple and calm decision to cancel despite the distance we had come from (JHB for one night due to a hectic holiday schedule!).
We were impressed and wished we had been able to stay longer and take the trip with them.
I will definitely come back when kids are older and maybe spend a few days doing Scuba course with them. You really want professional people doing this kind of thing with family and I was left tin no doubt that they were indeed highly professional.
Thanks guys. See you soon!
Matt, Su and 3 kids -Birmingham UK
翻译:由于大风,我们的鲨鱼潜水被取消了。我们知道这是有可能的,但他们甚至没有要求就给了我们全额退款。
我印象深刻。我怀疑这次旅行是可能的,一个不太专业的机构会把它放到海上……我经历了一次糟糕的经历,为了保留费用,我冒了风险。
这个团队非常专业,经验丰富。我非常感谢他们做出了简单而冷静的取消决定,尽管我们来自很远的地方(由于假期安排繁忙,在约翰内斯堡住了一晚!)。
我们印象深刻,真希望我们能多呆一会儿,和他们一起旅行。
等孩子们长大后,我一定会回来,也许花几天时间和他们一起上水肺课程。你真的希望专业人士和家人一起做这种事,我毫不怀疑他们确实非常专业。
谢谢大家。再见!
马特、苏和 3 个孩子 - 英国伯明翰