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Extremely Disappointing Experience at Go Sport – Doha Festival City
Doha Festival City的点评
点评：We recently visited Go Sport at Doha Festival City with the intention of purchasing a treadmill urgently. Unfortunately, what should have been a straightforward shopping experience turned into a frustrating and disappointing visit.
We stood for about five minutes looking for assistance, only to be passed from one staff member to another with no one taking responsibility to actually help us. When someone finally approached us, we asked him to explain the treadmill’s features. His response? “It’s all written on the board,” pointing vaguely to a small label in front of the machine.
We then asked if he could turn the treadmill on so we could test the touch screen and see its functions in action. Shockingly, he replied, “There’s no place to plug it in.”
How can a store that markets fitness equipment not even have the devices connected to power? No demonstration, no explanation, no real customer service. This isn’t just poor marketing — it’s a clear lack of professionalism and basic retail standards.
Honestly, are we really in Qatar? One of the most advanced retail markets in the region, and yet this is the level of service and display?
We walked out feeling completely let down. This store seriously needs to rethink its customer engagement, product display, and overall sales strategy.
We stood for about five minutes looking for assistance, only to be passed from one staff member to another with no one taking responsibility to actually help us. When someone finally approached us, we asked him to explain the treadmill’s features. His response? “It’s all written on the board,” pointing vaguely to a small label in front of the machine.
We then asked if he could turn the treadmill on so we could test the touch screen and see its functions in action. Shockingly, he replied, “There’s no place to plug it in.”
How can a store that markets fitness equipment not even have the devices connected to power? No demonstration, no explanation, no real customer service. This isn’t just poor marketing — it’s a clear lack of professionalism and basic retail standards.
Honestly, are we really in Qatar? One of the most advanced retail markets in the region, and yet this is the level of service and display?
We walked out feeling completely let down. This store seriously needs to rethink its customer engagement, product display, and overall sales strategy.
翻译：我们最近去了多哈节日城的Go Sport，打算紧急购买一台跑步机。可惜的是，原本应该轻松便捷的购物体验却变成了一次令人沮丧和失望的购物体验。
我们站了大约五分钟寻求帮助，结果工作人员一个接一个地来回奔波，根本没人负责真正地帮助我们。终于有人走过来，我们请他讲解一下跑步机的功能。他的回答？“都写在黑板上了，”他茫然地指着机器前面的一个小标签。
然后我们问他能不能打开跑步机，测试一下触摸屏，看看它的实际功能。令人震惊的是，他回答说：“没有地方插电。”
一家销售健身器材的商店怎么会连电源都不接？没有演示，没有解释，没有真正的客户服务。这不仅仅是糟糕的营销，更是明显缺乏专业精神和基本的零售标准。
说实话，我们真的在卡塔尔吗？该地区最先进的零售市场之一，服务和陈列竟然是这种水平？
我们走出去时感觉彻底失望了。这家店真的需要重新思考它的顾客互动、产品陈列和整体销售策略。
我们站了大约五分钟寻求帮助，结果工作人员一个接一个地来回奔波，根本没人负责真正地帮助我们。终于有人走过来，我们请他讲解一下跑步机的功能。他的回答？“都写在黑板上了，”他茫然地指着机器前面的一个小标签。
然后我们问他能不能打开跑步机，测试一下触摸屏，看看它的实际功能。令人震惊的是，他回答说：“没有地方插电。”
一家销售健身器材的商店怎么会连电源都不接？没有演示，没有解释，没有真正的客户服务。这不仅仅是糟糕的营销，更是明显缺乏专业精神和基本的零售标准。
说实话，我们真的在卡塔尔吗？该地区最先进的零售市场之一，服务和陈列竟然是这种水平？
我们走出去时感觉彻底失望了。这家店真的需要重新思考它的顾客互动、产品陈列和整体销售策略。
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