点评:I attended the Durham health club on Saturday the 28th June . I was greeted with a poor attitude and not a very friendly response to say the least . It was my first time attending so I bought a day pass for £25 which is not cheep but not the worst .
I was looking forward to the jacuzzi, sauna, steam and swimming. Which to only find out once I have entered the jacuzzi is not working . So not the best start .
After the sauna and steam room we went to the bar end to get a well deserved pint and relax . Only to have to go get the receptionist so ask if someone was working as no member in site ! So I thought I would lighten the mood and say only yourself working today ey , which I got a nice reply in No.
So unfortunately I won’t be coming back to this establishment due to poor customer service and the bad vibe I received. Shame as great location to Durham city centre.
翻译:6月28日,星期六,我去了达勒姆健康俱乐部。接待人员的态度很差,至少可以说没有给予我什么友好的回应。这是我第一次去,所以我买了25英镑的一日通票,不算便宜,但也不是最糟糕的。
我本来期待着按摩浴缸、桑拿、蒸汽浴室和游泳。结果进去之后才发现按摩浴缸坏了。这可不是个好的开始。
桑拿和蒸汽浴室之后,我们去了酒吧区,想喝点啤酒放松一下。结果不得不去找接待员,问是否有人在场,因为没有会员!所以我想缓和一下气氛,说今天只有你自己在工作,我得到了一个友好的回答:没有。
很遗憾,我不会再来这家俱乐部了,因为糟糕的客户服务和糟糕的氛围。可惜的是,这家俱乐部离达勒姆市中心很近。