点评:SAALE RIVER, GERMANY
- Hello, my dissatisfaction started with the information that half of the Saale River could not be navigated due to the closure of the Wettin lock. I looked for information and found out that it had been undergoing maintenance since March 2024 and would end in October. I only received this information after the full payment of the rental (40 days before departure). I honestly thought that this was not a transparent attitude.
- Another point was receiving the boat. It was very dirty on the outside and inside there was a strong smell of sewage. There was a presentation of the procedures and rules of navigation that was very long and tiring. (Note: I have already taken 3 trips with the company in France and Ireland and once with Le Boat, in Belgium, information that was passed on to the team.)
- Finally, the route authorized to navigate has few ports or support marinas, people did not speak any other language, except German, they were usually closed, creating stress in getting the necessary support. The positive point was that the support team in Bernburg efficiently responded to our repair requests.
- I believe that, at the moment, this route in Salle is not satisfactory for tourism, especially for non-Germans.
- Having an electric coffee maker would be great.
- Information should be provided about the marinas where you can spend the night, their facilities (the ones listed in the itinerary are not 100% reliable), and the prices to be paid.
- Implement communication via WhatsApp, which would make it easier to provide translated and more accurate information.
- Why can't you sail past the city of Calbe?
Regards
Jose Mauro Conti
翻译:萨勒河,德国
- 您好,我的不满始于有关由于韦廷船闸关闭而无法在萨勒河航行的一半的信息。我查找了信息,发现它自 2024 年 3 月开始进行维护,并将于 10 月结束。我是在全额支付租金后(出发前 40 天)才收到此信息。老实说,我认为这是一种不透明的态度。
- 另一点是收到船。外面很脏,里面有浓重的污水味。航行程序和规则的介绍非常冗长和令人疲惫。(注意:我已经在法国和爱尔兰与公司一起旅行了 3 次,在比利时与 Le Boat 一起旅行了一次,信息已传递给团队。)
- 最后,授权航行的路线几乎没有港口或支持码头,人们不会说德语以外的任何其他语言,它们通常关闭,这给获得必要的支持带来了压力。积极的一点是,贝恩堡的支持团队有效地响应了我们的维修请求。
- 我认为,目前,萨勒的这条路线对于旅游业来说并不令人满意,尤其是对于非德国人来说。
- 有一台电动咖啡机就太好了。
- 应该提供有关您可以过夜的码头、其设施(行程中列出的设施并非 100% 可靠)以及要支付的价格的信息。
- 通过 WhatsApp 实现通信,这将使提供翻译和更准确的信息变得更加容易。
- 为什么你不能驶过卡尔贝市?
问候
Jose Mauro Conti