点评:"Best guide ever". Booking the guided tour from Zurich along the Bernina train route to Tirano and back with Mark was wonderful.
From beginning to end it was stress free, very easy to book and reassuring confirmation of the trip plans. Mark met us outside our hotel and stayed by our side informing and guiding us at our pace and giving us options to suit what we wanted to do.
We had thought about organising it ourselves and going on the Bernina train. So glad we didn't. We travelled on the same route and in 1st class so comfortable, and we had room to move around, swap sides to look at the amazing views and stick our heads out the windows that pulled down. One of many highlights on the tour, the fresh air on our faces as we took in the sights and got some amazing photographs without the glass in the way. The scenery is fantastic, the Brusio spiral viaduct, glaciers and Alp Grum were even better than we imagined!
It is a long day starting at 6.15 am at our hotel and we got back about 7 pm, but it was very relaxing with Mark, some of our family even had a nap on the train! He was so informative about Switzerland as well as the Bernina route and any questions we had he answered or found out the answer. The information booklet, fact files and pictures he showed us, our pizza lunch in Tirano, the little surprises on the way he gave us really made the journey go by so well. He was very attentive and really listened to us going above and beyond, helping us even after we got back to Zurich main station at the end of the trip (when he had been up since 4 am!), so that we knew what tram to get and how to visit other Zurich sites much easier the next day.
As our 12 year old son summed it up it was "perfect"! Thank you Mark for amazing memories! If we ever go to see the Matterhorn and Zermatt we know who to go with!
翻译:“有史以来最好的导游”。预订从苏黎世出发,沿着伯尔尼纳火车路线前往蒂拉诺并返回的导游之旅,马克的安排非常棒。
从头到尾,一切都毫无压力,预订非常容易,行程计划确认也令人放心。马克在我们酒店外迎接我们,一直陪在我们身边,按照我们的节奏指导我们,并给我们提供适合我们想要做的事情的选择。
我们曾想过自己组织,乘坐伯尔尼纳火车。很高兴我们没有这么做。我们乘坐的是同一条路线,头等舱非常舒适,我们有空间走动,可以换位欣赏美景,还可以把头伸出拉下的窗户。这是这次旅行的众多亮点之一,我们欣赏美景时,脸上呼吸着新鲜的空气,没有玻璃挡路,拍到了一些令人惊叹的照片。风景很美,布鲁西奥螺旋高架桥、冰川和阿尔普格鲁姆甚至比我们想象的还要好!
这是漫长的一天,我们从早上 6:15 开始在酒店,晚上 7 点左右才回来,但和马克在一起非常放松,我们家人中的一些人甚至在火车上小睡了一会儿!他对瑞士和伯尔尼纳路线了如指掌,我们提出的所有问题他都回答或找到了答案。他向我们展示的信息手册、事实文件和图片、我们在蒂拉诺吃的披萨午餐,以及他给我们的路上的小惊喜,真的让这次旅行变得如此美好。他非常细心,真的非常用心地听取我们的意见,甚至在我们旅行结束时回到苏黎世中央火车站后(他从早上 4 点就起床了!),他还帮助我们,让我们知道第二天该坐哪趟电车以及如何更轻松地游览苏黎世的其他景点。
正如我们 12 岁的儿子总结的那样,这是“完美的”!感谢马克给我们留下的美好回忆!如果我们要去看马特洪峰和采尔马特,我们知道该和谁一起去!