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Molly A
Wheelchair access 6/10
Lewis of London的点评
点评：I am a manual, active wheelchair user and found the accessibility to be okay. The car park is entirely gravel - even around the blue badge spaces, but it wasn't super loose to the point I couldn't wheel (though, I did have to go in the road).
There were probably about five blue badge spaces, which is not enough for such a busy place - I had to be dropped off at the entrance, and my mum parked in the overflow. If you can only park in blue badge spots/close by spots, then I would definitely reccomend not visiting during peak times.
After the car park, the pathway to the ice-cream parlour is fully paved and quite smooth. However it is quite narrow so I struggled to get past the queue on the way out (I have quite a narrow chair, but I imagine that a powerchair user would struggle a lot more regarding the width of the pathway).
There are built in ramps for the entry and exit; indoors, there is a large space to move through as there is only one row of tables.
The kids playground area was covered in mulch/bark so was likely a no go for any wheelie kids or parents :(
Also, during peak periods there seems to be a lack of seating and a very long queue - if you struggle with standing defo bring something with to help - there is also no shade.
I also have coeliac disease and found that almost all of the flavours of ice-cream had no gluten-containing ingredients! We spoke to one of the workers, who gave the usual "we can't 100% guarantee" spiel, but she said her niece was coeliac and was very reassuring about the production process. All staff were incredibly knowledgeable, they changes gloves, washed scoops, and used fresh tubs. They even had gluten free cones (Tesco free from lol). I always wait a day or two to review GF food (just in case) and so far I have been perfectly fine x
The little milk vending machine was pretty cool, although it took ages and almost didn't work. The vanilla one is really nice.
Overall it was a pretty good visit, I could get in and out and eat pretty much what I wanted so 🤷♀️
There were probably about five blue badge spaces, which is not enough for such a busy place - I had to be dropped off at the entrance, and my mum parked in the overflow. If you can only park in blue badge spots/close by spots, then I would definitely reccomend not visiting during peak times.
After the car park, the pathway to the ice-cream parlour is fully paved and quite smooth. However it is quite narrow so I struggled to get past the queue on the way out (I have quite a narrow chair, but I imagine that a powerchair user would struggle a lot more regarding the width of the pathway).
There are built in ramps for the entry and exit; indoors, there is a large space to move through as there is only one row of tables.
The kids playground area was covered in mulch/bark so was likely a no go for any wheelie kids or parents :(
Also, during peak periods there seems to be a lack of seating and a very long queue - if you struggle with standing defo bring something with to help - there is also no shade.
I also have coeliac disease and found that almost all of the flavours of ice-cream had no gluten-containing ingredients! We spoke to one of the workers, who gave the usual "we can't 100% guarantee" spiel, but she said her niece was coeliac and was very reassuring about the production process. All staff were incredibly knowledgeable, they changes gloves, washed scoops, and used fresh tubs. They even had gluten free cones (Tesco free from lol). I always wait a day or two to review GF food (just in case) and so far I have been perfectly fine x
The little milk vending machine was pretty cool, although it took ages and almost didn't work. The vanilla one is really nice.
Overall it was a pretty good visit, I could get in and out and eat pretty much what I wanted so 🤷♀️
翻译：我是一名需要手动操控轮椅的活动型轮椅使用者，我觉得这里的无障碍设施还算可以。停车场全是碎石路面——就连蓝色残疾人士专用车位周围也是如此，不过碎石并不算太松散，我还能推动轮椅前进（不过确实不得不把轮椅推到马路上）。
这里大概只有五个蓝色残疾人士专用车位，对于这样一个热闹的场所来说显然不够用——我是在入口处被接送下来的，而我妈妈则把车停在了临时增加的停车区。如果你只能把车停在蓝色残疾人士专用车位或附近区域的话……那么我绝对建议不要在高峰期前往。
从停车场到冰淇淋店的通道完全铺有路面且相当平整。不过通道相当狭窄，以至于我在离开时很难挤过排队的人群（我的轮椅宽度其实不算大，但我想对于电动轮椅使用者来说，这条通道的宽度会更成问题）。
入口和出口处都设有无障碍坡道；店内空间也较为宽敞，因为只有一排桌子而已。儿童游乐区铺满了木屑/树皮，因此对于推着婴儿车前来的家长或孩子来说大概不太适宜 :(
此外，在人流高峰期似乎缺乏座位，排队队伍也排得很长——如果你站久了会不舒服，一定要带上能帮上忙的物品；那里也没有任何阴凉处。
我患有乳糜泻，发现几乎所有的冰淇淋口味都不含麸质成分！我们询问了工作人员，他们照例给出了“我们无法百分百保证”这样的答复。不过她说自己的侄女患有乳糜泻，并且对生产过程描述得非常令人安心。所有工作人员都极其专业：他们会更换手套、清洗舀取器具，还会使用全新的容器。他们甚至提供无麸质蛋筒（就是Tesco的“Free From”系列，哈哈）。我通常会等个一两天再评价无麸质食品（以防万一），到目前为止我都没有任何不适哦。
那个小型牛奶自动售货机挺酷的，虽然等待时间很长，而且差点没法使用。其中的香草味牛奶真的很好喝。总的来说，这次访问挺不错的，我能自由进出，也能吃到自己想吃的东西，所以🤷♀️。
这里大概只有五个蓝色残疾人士专用车位，对于这样一个热闹的场所来说显然不够用——我是在入口处被接送下来的，而我妈妈则把车停在了临时增加的停车区。如果你只能把车停在蓝色残疾人士专用车位或附近区域的话……那么我绝对建议不要在高峰期前往。
从停车场到冰淇淋店的通道完全铺有路面且相当平整。不过通道相当狭窄，以至于我在离开时很难挤过排队的人群（我的轮椅宽度其实不算大，但我想对于电动轮椅使用者来说，这条通道的宽度会更成问题）。
入口和出口处都设有无障碍坡道；店内空间也较为宽敞，因为只有一排桌子而已。儿童游乐区铺满了木屑/树皮，因此对于推着婴儿车前来的家长或孩子来说大概不太适宜 :(
此外，在人流高峰期似乎缺乏座位，排队队伍也排得很长——如果你站久了会不舒服，一定要带上能帮上忙的物品；那里也没有任何阴凉处。
我患有乳糜泻，发现几乎所有的冰淇淋口味都不含麸质成分！我们询问了工作人员，他们照例给出了“我们无法百分百保证”这样的答复。不过她说自己的侄女患有乳糜泻，并且对生产过程描述得非常令人安心。所有工作人员都极其专业：他们会更换手套、清洗舀取器具，还会使用全新的容器。他们甚至提供无麸质蛋筒（就是Tesco的“Free From”系列，哈哈）。我通常会等个一两天再评价无麸质食品（以防万一），到目前为止我都没有任何不适哦。
那个小型牛奶自动售货机挺酷的，虽然等待时间很长，而且差点没法使用。其中的香草味牛奶真的很好喝。总的来说，这次访问挺不错的，我能自由进出，也能吃到自己想吃的东西，所以🤷♀️。
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