点评:Thought I had to share this review as deeply upset with visit which i had come a few weeks ago. I had come on a day out with my very elderly Dad and my Mum and never would return. The staff were completely rude and disrespectful, my Dad had gone and grabbed his cutlery for his jacket potato as not been given however the women said would be put on the tray but instead the server grabbed his hand and said “no we will bring it out to you” we smiled and explained how it hadn’t come even though our drinks had been delivered however they still were sure that it will come. The young girl was extremely kind and apologetic and brung them immediately. As we was walking away i overheard the person who had served us exclaim “how hard is it for someone to get the hint it will come on their tray” which completely blown me away with just disrespect as they hadn’t come and my dad just wanted to get cutlery which surely shouldn’t be a big deal. The young girl was amazing I didn’t quite catch her name however i cannot explain enough and have nothing at all against her. I believe some people should truly not work in hospitality. I really hope these young girls get enough appreciation as they are so hardworking.
翻译:我认为我必须分享这篇评论,因为我对几周前来这里的体验深感不满。我和我年迈的父亲和母亲一起来过这里一天,之后就再也没有回来过。工作人员非常粗鲁无礼,我父亲去拿餐具准备吃烤土豆,因为服务员没有给我们餐具,而女服务员说会放在托盘上,但服务员抓住他的手说“不,我们会把它端出来给你”。我们笑着解释说,虽然我们的饮料已经送到了,但为什么饮料还没来,他们仍然确信它会来。年轻的女孩非常善良,并表示歉意,并立即把餐具拿来了。当我们走开时,我无意中听到为我们服务的人惊呼“一个人很难知道饮料会放在托盘上”,这让我非常震惊,因为他们没有来,我父亲只是想拿餐具,这肯定不是什么大问题。那个年轻女孩太棒了!我没太听清她的名字,但我怎么解释都解释不清,而且我对她也没有任何意见。我觉得有些人真的不应该在酒店业工作。我真心希望这些年轻女孩能得到足够的赞赏,因为她们如此努力。