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Quality Control Issues & Selling Known Problem
Birdsnest的点评
点评：BEWARE THE "Perfect Sunsets Dress". Birds Nest were aware in December '21 (or earlier) via public review, and almost certainly other complaints & returns, that the cotton full-slip with the dress was far too small in the bust compared to the size of the outer dress. The ensemble, therefore, is rendered useless to any woman with merely an average size bust i.e. My bust is a 14, I bought the size 18 dress, but the full-slip, or under-dress, is too tight in the bust. This is clearly a distinct lack of quality control in the Indian factory, and on the part of the retailer.
It is all well & good offering returns, credits etc, BUT when a product has a KNOWN ISSUE, it should be withdrawn from sale, and either rectified (by BN's Indian supplier sending them replacement slips) or, at the very least, customers should be informed of the mis-matched sizing prior to being messed about, wasting money and time.
As a former retail fashion business owner myself, I will NOT be a returning customer, and will take my shopping for pure cotton & linen products back to EU & USA where quality and sizing is always on point, buyers experience a far superior product, true value for money, and prices that are NOT inflated.
It is all well & good offering returns, credits etc, BUT when a product has a KNOWN ISSUE, it should be withdrawn from sale, and either rectified (by BN's Indian supplier sending them replacement slips) or, at the very least, customers should be informed of the mis-matched sizing prior to being messed about, wasting money and time.
As a former retail fashion business owner myself, I will NOT be a returning customer, and will take my shopping for pure cotton & linen products back to EU & USA where quality and sizing is always on point, buyers experience a far superior product, true value for money, and prices that are NOT inflated.
翻译：当心“完美的日落礼服”。 Birds Nest 在 21 年 12 月（或更早）通过公众评论以及几乎可以肯定的其他投诉和退货了解到，与外衣的尺寸相比，裙子的全棉衬裙的胸围太小了。因此，这套套装对任何胸围只有中等尺寸的女性来说毫无用处，即我的胸围是 14，我买了 18 号的连衣裙，但是全衬裙或内衣在胸围上太紧了。这显然是印度工厂和零售商方面明显缺乏质量控制。
提供退货、信用等一切都很好，但是当产品有已知问题时，应该停止销售，并纠正（由 BN 的印度供应商向他们发送更换单），或者至少，客户应该在被弄乱之前被告知尺寸不匹配，浪费金钱和时间。
作为我自己的前零售时尚企业主，我不会成为回头客，我会把我购买的纯棉和亚麻产品带回欧盟和美国，那里的质量和尺码总是很重要，买家体验到更优质的产品，真的物有所值，价格不虚高。
提供退货、信用等一切都很好，但是当产品有已知问题时，应该停止销售，并纠正（由 BN 的印度供应商向他们发送更换单），或者至少，客户应该在被弄乱之前被告知尺寸不匹配，浪费金钱和时间。
作为我自己的前零售时尚企业主，我不会成为回头客，我会把我购买的纯棉和亚麻产品带回欧盟和美国，那里的质量和尺码总是很重要，买家体验到更优质的产品，真的物有所值，价格不虚高。
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