点评:I don't even know where to start commenting. We booked a day safari with Sylwia. We paid everything a month in advance and they confirmed that everything was OK. The day before leaving on safari, having asked several times if anything was missing and they told us that everything was fine, they told us 12 hours before leaving on safari that they had made a mistake booking the plane tickets and that there were no spaces left on the plane. After much negotiation, they sent us to a worse park for the same price and the same day we had to return to Spain. They tell us that they will reserve a hotel for us so that we can take a shower before the flight, but when we arrive at the hotel it has not been paid for and we have to pay for it ourselves. I do not recommend it, they are very unprofessional and will leave you stranded.
翻译:我都不知道该从何说起。我们和 Sylwia 预订了一日游。我们提前一个月付了所有费用,他们确认一切都没问题。在出发游猎的前一天,我们多次询问是否有东西遗失,他们告诉我们一切都很好,但在出发游猎前 12 小时,他们告诉我们,他们在预订机票时犯了一个错误,飞机上没有空位了。经过多次谈判,他们以同样的价格把我们送到了一个更糟糕的公园,当天我们就不得不返回西班牙。他们告诉我们,他们会为我们预订一家酒店,这样我们就可以在飞行前洗个澡,但当我们到达酒店时,酒店还没有付款,我们必须自己付钱。我不推荐他们,他们非常不专业,会让你陷入困境。