点评:I went on a tour with this company with my disabled mum on an electric mobility scooter. Unfortunately her scooter broke down when we were in the port of Positano. We spoke to our guide, Gaetano, and explained we would need to push the scooter onto the boat but that my mum would struggle to get on so could we please get on first. He said he would ask the captain...then left us stranded on the port to find our own way on. Instead of being first on and taking the time to find a seat, we were last on and I couldn't even sit next to my mum and care for her when she was so stressed and exhausted. This is really disgusting treatment and I wouldn't recommend the tour.
Not to mention the fact that, if you book to get on in Sorrento, the boat is already full on the upper deck so you don't get any of the advertised views that we paid do much for.
翻译:我和行动不便的妈妈一起参加了这家公司的旅游,妈妈骑着电动代步车。不幸的是,当我们到达波西塔诺港时,她的代步车坏了。我们和导游加埃塔诺谈过,他解释说我们需要把代步车推上船,但我妈妈上船比较困难,所以我们能不能先上。他说他会问船长……然后就把我们留在港口,让我们自己找路。我们没有第一个上船,也没有时间找座位,而是最后一个上船,我甚至不能坐在妈妈旁边照顾她,因为她压力很大,筋疲力尽。这种待遇真是令人作呕,我不会推荐这次旅游。更不用说,如果你预订在索伦托上船,船的上层甲板已经满了,所以你看不到我们花钱买的广告宣传的景色。