旅行
账户
Klaudia J
Stay away from this salon.
Beleza & Beauty的点评
点评：I do not recommend this place. I went for a hair straightening process and asked to have my ends trimmed. I was charged 500 NOK extra for a wash with purple shampoo and 1,000 NOK for the haircut—without any mention of the price beforehand. But the worst part was that the cut was absolutely awful.
When I got home and saw the back of my head, it was just terrible. The cut wasn’t straight—there were uneven sections and chunks missing. I sent a message to the salon and was asked to come back for a correction. I demanded a refund since I didn’t want my hair cut shorter. The whole cut was terrible.
As for the pricing, I have 25 cm short hair, yet I was charged as if I had long hair, supposedly because I “had too much hair.” It says that any additional cost will be mentioned beforehand. But only in the middle of the process did she say that it would be charged extra. When I asked her for what length, she refused to answer, just kept saying that I have a lot of volume. In the end, I was charged 2,400 NOK instead of 1,500 NOK. I was contacted by her other clients, and it looks like it’s her standard practice to overcharge clients without mentioning it.
I do not recommend this place at all—it’s not worth it. The complaint was sent to Forbrukerrådet since the owner refused to refund my money. Below is a picture of how my hair was cut.
When I got home and saw the back of my head, it was just terrible. The cut wasn’t straight—there were uneven sections and chunks missing. I sent a message to the salon and was asked to come back for a correction. I demanded a refund since I didn’t want my hair cut shorter. The whole cut was terrible.
As for the pricing, I have 25 cm short hair, yet I was charged as if I had long hair, supposedly because I “had too much hair.” It says that any additional cost will be mentioned beforehand. But only in the middle of the process did she say that it would be charged extra. When I asked her for what length, she refused to answer, just kept saying that I have a lot of volume. In the end, I was charged 2,400 NOK instead of 1,500 NOK. I was contacted by her other clients, and it looks like it’s her standard practice to overcharge clients without mentioning it.
I do not recommend this place at all—it’s not worth it. The complaint was sent to Forbrukerrådet since the owner refused to refund my money. Below is a picture of how my hair was cut.
翻译：我不推荐这个地方。我去做了一次头发拉直，并要求修剪发尾。我用紫色洗发水洗头，额外收了 500 挪威克朗，理发又收了 1,000 挪威克朗——事先没有提到价格。但最糟糕的是，剪出来的头发实在太糟糕了。
当我回到家，看到我的后脑勺时，简直糟透了。剪得不直——有些部分不均匀，还有大块缺了。我给沙龙发了一条消息，他们让我回来改正。我要求退款，因为我不想把头发剪短。整个剪发过程都很糟糕。
至于定价，我的头发很短，只有 25 厘米，但我却被当作长发来收费，据说是因为我“头发太多”。上面说任何额外的费用都会提前说明。但直到剪到一半时，她才说要额外收费。当我问她要剪多长时，她拒绝回答，只是一直说我的头发太多了。最后，我被收取了 2,400 挪威克朗，而不是 1,500 挪威克朗。她的其他客户联系了我，看起来她经常在不提及的情况下向客户多收钱。
我一点也不推荐这个地方——不值得。投诉已发送到 Forbrukerrådet，因为店主拒绝退还我的钱。下面是我剪头发的照片。
当我回到家，看到我的后脑勺时，简直糟透了。剪得不直——有些部分不均匀，还有大块缺了。我给沙龙发了一条消息，他们让我回来改正。我要求退款，因为我不想把头发剪短。整个剪发过程都很糟糕。
至于定价，我的头发很短，只有 25 厘米，但我却被当作长发来收费，据说是因为我“头发太多”。上面说任何额外的费用都会提前说明。但直到剪到一半时，她才说要额外收费。当我问她要剪多长时，她拒绝回答，只是一直说我的头发太多了。最后，我被收取了 2,400 挪威克朗，而不是 1,500 挪威克朗。她的其他客户联系了我，看起来她经常在不提及的情况下向客户多收钱。
我一点也不推荐这个地方——不值得。投诉已发送到 Forbrukerrådet，因为店主拒绝退还我的钱。下面是我剪头发的照片。
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