点评:Our experience with Altezza Travel was excellent from the very beginning. Sophie, our travel specialist, was professional, responsive and attentive to every detail ensuring that our trip was well-organized and tailored to our needs. From the initial planning stages to the final confirmations, everything was handled efficiently. The clear and transparent communication made us feel confident and well taken care of throughout.
During our trip, their support team went above and beyond - especially when we had an issue with our lost luggage's. Altezza took over, coordinated directly with the airlines and ensured our bags were returned promptly, the very next day.
Our safari guide, Rahim, was absolutely amazing! He was extremely knowledgeable, personable, and passionate about sharing insights not only about the parks and the wildlife but also the Tanzanian culture which added a personal and meaningful touch to our experience. His sharp and keen eyes were able to spot animals far in the distance and his response was like seeing them for the very first time. His joy and excitement made our group feel like he was also on an adventure with us. This was not just a job for him but a love and passion for the natural beauty and wildlife that the safari parks provided. Every morning when we got into our land cruiser, he would say, "Let's see what mother nature has to offer us today!" Most importantly, he made us feel safe and well taken care of. Overall, Altezza Travel far exceeded our expectations and made our journey and adventure a truly memorable and unforgettable one. Thank You Altezza!
翻译:从一开始,我们与Altezza Travel的合作体验就非常棒。我们的旅行顾问Sophie专业、热情,对每一个细节都一丝不苟,确保我们的行程安排妥当,完全符合我们的需求。从最初的计划阶段到最终的确认,一切都进行得非常高效。清晰透明的沟通让我们全程都感到安心和备受呵护。
旅途中,他们的支持团队更是尽心尽力,尤其是在我们遇到行李丢失问题时。Altezza立即接手,直接与航空公司协调,确保我们的行李在第二天就及时送达。
我们的向导Rahim简直太棒了!他知识渊博、热情友好,不仅对公园和野生动物充满热情,还乐于分享坦桑尼亚的文化,这为我们的旅行增添了一份独特的意义。他敏锐的目光能够发现远处的动物,看到它们时的反应就像第一次见到它们一样兴奋。他的喜悦和激动让我们感觉他也和我们一起踏上了这段冒险之旅。对他来说,这不仅仅是一份工作,更是他对野生动物园的自然美景和野生动物的热爱与激情。每天早上,当我们坐进陆地巡洋舰时,他都会说:“让我们看看大自然今天会给我们带来什么惊喜!” 最重要的是,他让我们感到安全,并得到了无微不至的照顾。总而言之,Altezza Travel远远超出了我们的预期,让我们的旅程和探险之旅成为了一段真正难忘的回忆。谢谢Altezza!