点评:Went to 2pm session on 25/1/25, had to queue for ages to get in & missed 20mins of session.
Not to bothered about that it was the jobsworth male member of staff that just seemed to be hell bent on upsetting everyone. I noticed him going round telling people off for taking pictures of their own kids.
Then he tried kicking my 3 kids out of ocean s of play for rolling a small plastic ball down the slide as they came down it. The member of staff needs to have a refresh of the rules of play as in regards to the slide it just sais no climbing up.
If he had come & told me I would have spoken to my kids instead he ordered us to leave immediately as he said he announced the issue on the tannoy, well good luck hearing that is was packed & very noisy.
I asked to speak to manager & she dismissed the issue & thankfully we didn't see the staff member again.
One of kids struggles with confidence being threatened & ordered to go home for such a petty thing is not going to help that, he was so upset by it he went & hide somewhere I had to get my other kids to go find him & it ruined the rest of the session for him.
Real nice guy you have employed here horizon I hope to see him around.
翻译:25/1/25 下午 2 点去参加了会议,不得不排了很久的队才进去,错过了 20 分钟的会议。
不必在意,那位工作狂般的男工作人员似乎一心想惹恼所有人。我注意到他到处责骂那些给自己孩子拍照的人。
然后,他试图将我的 3 个孩子赶出游戏海洋,因为他们在滑梯上滚了一个小塑料球。工作人员需要重新学习游戏规则,因为关于滑梯,上面写着不准爬上去。
如果他来告诉我,我会跟我的孩子说,但他命令我们立即离开,因为他说他通过扩音器宣布了这个问题,好吧,听说那里人满为患,非常吵闹,祝你好运。
我要求与经理谈话,她驳回了这个问题,谢天谢地,我们再也没有见到那位工作人员。
一个孩子因为这样一件小事而自信心受挫,被威胁并被勒令回家,这对他没有任何帮助,他非常沮丧,躲到了某个地方,我不得不让我的其他孩子去找他,这毁了他接下来的课程。
你雇佣的这个人真的很好,我希望还能见到他。