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Great Employees With a Terrible Owner!
River's Edge Marina的点评
点评：I kept my boat at River’s Edge Marina for about seven years to include all service/maintenance jobs, and my boat and jet ski trailers there for about 10 years. The people were always nice and professional. However, during the last two years, my jet ski trailer suffered a broken fender, taillight and license plate bracket as well as ruined tires from being stored in the mud as opposed to inside like I was promised. I didn’t seek damages, did the repairs myself, and sent them a letter stating that I will keep my boat trailer there, but not my jet ski trailer, since it was damaged and being kept outside in the mud. My letter was not derogatory in any way but simply stated the facts.
The owner (Rick) called me, said he doesn’t want my business, I needed to come get my boat trailer ASAP, I was a jerk, and he didn’t want me on the property ever again. He stated that he didn’t need my money and spends my $330 trailer fee on lunch every day. I couldn’t believe what I was hearing as I was always nice and professional in person and in my letter. The employees there have always been nice and I’ve never had any issues until speaking to the owner. He turned a business matter into a personal attack which is unacceptable.
All that to say that, come to find out, this guy, who also owns Lakeside Marina, has a really bad reputation for losing his temper with customers. I will certainly never do business with him and would advise anyone who does to reconsider. There are other places to get fuel and supplies on Lake Hickory that have great owners and are more worthy of our hard earned money.
The owner (Rick) called me, said he doesn’t want my business, I needed to come get my boat trailer ASAP, I was a jerk, and he didn’t want me on the property ever again. He stated that he didn’t need my money and spends my $330 trailer fee on lunch every day. I couldn’t believe what I was hearing as I was always nice and professional in person and in my letter. The employees there have always been nice and I’ve never had any issues until speaking to the owner. He turned a business matter into a personal attack which is unacceptable.
All that to say that, come to find out, this guy, who also owns Lakeside Marina, has a really bad reputation for losing his temper with customers. I will certainly never do business with him and would advise anyone who does to reconsider. There are other places to get fuel and supplies on Lake Hickory that have great owners and are more worthy of our hard earned money.
翻译：我在 River’s Edge Marina 停放了船大约七年，包括所有的服务/维护工作，我的船和摩托艇拖车在那里停放了大约十年。那里的人总是很友好，很专业。然而，在过去的两年里，我的摩托艇拖车的挡泥板、尾灯和车牌支架都坏了，轮胎也坏了，因为拖车存放在泥里，而不是像承诺的那样放在室内。我没有要求赔偿，自己修理了，并给他们发了一封信，说我会把我的船拖车放在那里，但不会放摩托艇拖车，因为它已经损坏，放在外面的泥里。我的信没有任何贬损的意思，只是陈述了事实。
老板 (Rick) 打电话给我，说他不想和我做生意，我需要尽快来取我的船拖车，我是个混蛋，他不想让我再来这里。他说他不需要我的钱，每天把我的 330 美元拖车费花在午餐上。我简直不敢相信我听到的，因为无论在当面还是在信中，我都表现得非常友好和专业。那里的员工一直都很友好，在与老板交谈之前，我从未遇到过任何问题。他把一个商业问题变成了人身攻击，这是不可接受的。
话虽如此，但后来我发现，这个家伙还拥有 Lakeside Marina，他因对顾客发脾气而声名狼藉。我绝对不会和他做生意，并建议任何和他做生意的人重新考虑。在 Lake Hickory 还有其他可以加油和补给的地方，那里的老板都很棒，更值得我们花辛苦赚来的钱。
老板 (Rick) 打电话给我，说他不想和我做生意，我需要尽快来取我的船拖车，我是个混蛋，他不想让我再来这里。他说他不需要我的钱，每天把我的 330 美元拖车费花在午餐上。我简直不敢相信我听到的，因为无论在当面还是在信中，我都表现得非常友好和专业。那里的员工一直都很友好，在与老板交谈之前，我从未遇到过任何问题。他把一个商业问题变成了人身攻击，这是不可接受的。
话虽如此，但后来我发现，这个家伙还拥有 Lakeside Marina，他因对顾客发脾气而声名狼藉。我绝对不会和他做生意，并建议任何和他做生意的人重新考虑。在 Lake Hickory 还有其他可以加油和补给的地方，那里的老板都很棒，更值得我们花辛苦赚来的钱。
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